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82 Reviews of Huntington Honda - Service Center
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April 07, 2024
Barry in service helped with an issue with my expiring lease. Resolved the situation. EXELLENT customer service. Also Shaikah in sales and Julia very professional and assisted Barry with resolving my iss lease. Resolved the situation. EXELLENT customer service. Also Shaikah in sales and Julia very professional and assisted Barry with resolving my issue. Highly recommend leasing or buying from Huntington Honda. More
by Jm3alpha
Employees Worked With
Other Employees :
Julia Andrade
Helpful February 04, 2024
The dealership is great! Due to Victoria's expertise and care, I highly recommend Huntington Honda. Due to Victoria's expertise and care, I highly recommend Huntington Honda. More
by ihope2004
Employees Worked With
January 04, 2024
Andrew is very professional and super helpful. He knows what he is talking about and will explain everything to you perfectly. I've brought my car to him a few times now, and I'll never bring it t He knows what he is talking about and will explain everything to you perfectly. I've brought my car to him a few times now, and I'll never bring it to anyone else. More
by SourTongue90
Employees Worked With
December 30, 2023
Victoria from the service department was really nice and helpful throughout the process. Everything went well Was really satisfied with their service. Will definitely be coming back for the service. Thank helpful throughout the process. Everything went well Was really satisfied with their service. Will definitely be coming back for the service. Thank you Victoria and team of Huntington honda for the great service. Thank you very much appreciated. More
by Sam
Employees Worked With
November 29, 2023
Went in for an electrical issue and they told me that I needed a brand new alternator. The story did not add up because my car was checked by another dealer who said my alternator was fine And was per needed a brand new alternator. The story did not add up because my car was checked by another dealer who said my alternator was fine And was performing at normal levels. The battery connections needed to be cleaned hence the issue arose. The car is in perfect condition and performing well. Obviously Huntington Honda charges client for issues that does not exist. This is extremely deceptive. More
by Finfin
Employees Worked With
June 15, 2023
I am very displeased with the service at Huntington Honda. I purchased my 2022 Honda Pilot, new, in August 2022. It has been back to the service department 3x for an Emission System problem. My car Honda. I purchased my 2022 Honda Pilot, new, in August 2022. It has been back to the service department 3x for an Emission System problem. My car has 6,000 miles and is garaged. The latest problem is they want me to pay more than $800 to fix the Emission System. There is (according to them) water in the emission canister, which could be due to the fact that I drove the car through a puddle!!! So, I guess it's safe to say I cannot drive my car if it rains!!! My car is not abused and it is in the garaged. I am retired and at 6,000 miles, that is much less than average for 10 months. Seriously, the warranty will not cover the replacement because it was an "Act of God"?? I do not drive through puddles!!! Even so, this reasoning is faulty, since they are saying you better not drive your Honda Pilot if it's raining because I will have to pay more than $800 every time to have it fixed. This is not acceptable! I have already paid $180 for the part to be ordered, but I am upset that I will be charged an additional $600 + in order to fix my car. Since driving through a puddle could cause this damage, I believe it is a design flaw of the 2022 Pilot and should be covered under the warranty. More
by Ann
Employees Worked With
June 06, 2023
After bringing my HONDA to Huntington HONDA since I bought it there brand new, I found out my vehicle was being tampered with in order for the service department to get more money! Very dishonest and bought it there brand new, I found out my vehicle was being tampered with in order for the service department to get more money! Very dishonest and not trustworthy whatsoever! More
by Guygio
June 02, 2023
Barry solved warranty problem asap. I've commended him to Honda Hdqtrs...Thanks Barry!!! I I've commended him to Honda Hdqtrs...Thanks Barry!!! I More
by Junebug
Employees Worked With
April 18, 2023
Andrew was by far the best at helping me find out what was going on with my vehicle! He was very knowledgeable and explained to me in a way I understood! Incredibly kind and had me in and out. Will only b was going on with my vehicle! He was very knowledgeable and explained to me in a way I understood! Incredibly kind and had me in and out. Will only be seeing Andrew from here on out ! More
by ingridatel
Employees Worked With
March 09, 2023
I had a misfortunate as some rodent got into my engine bay and chewed up the wires. I brought my car to the dealer as the dash lights came on the day I noticed a problem. I took my car in on Feb 23rd. The bay and chewed up the wires. I brought my car to the dealer as the dash lights came on the day I noticed a problem. I took my car in on Feb 23rd. The Dealership took the car in for a diagnostic, and I was told I was out of warranty. Quickly about 10 min later, a lady showed up to buy my broken car and put me into a brand new Honda. I just finished paying off my car. I have declined this offer and went ahead with the repair. After about 2.5 hours, the service department told me they saw the rodent damage, and everything was fixed, and they placed a rodent tape to prevent further damage from rodents. I paid 928 dollars plus tax and left the dealer. They said they repaired the wires and cleared the engine codes. I am an older guy, so I drove my car home. I did not put my car in reverse. I just noticed that the backup camera was working. I thought it was, but after thinking about it, I drove the car straight home and put it back into the garage. The following day I got into my car and put it into reverse. I noticed the backup camera did not work. I took the car back to the dealer, and after about 30 min or so, they told me the car needed to stay there. Rodents did more damage. They told me more rodents entered the engine bay and damaged the entire engine wire harness. That sounded very strange because they guaranteed me that the rodent tape they placed on the engine harness would protect me against the rodent. At this point, the damage and repair were so high that I engaged my insurance. I opened a claim, and the adjuster went onsite to see the damages and approved the repairs. I also claimed the first repair for 928 dollars. The insurance company paid me a lump sum for all the repairs and damages. Yesterday March 8th, I went to pick up my car. The rude service advisor Jackie told me I had to pay them 5,230.74, including the first repair done by this dealership. I had the document sent to me by the insurance company. A few people reviewed it, and they all kept saying yes, I owe them the entire amount paid by my insurance. My son got involved, and he also explained to them to look at line number 10, which says "S01 Subl PRIOR RELATED REPAIRS,SEE INVOICE IN NEX GEN 1 855.00 T 0.0 0.0 NOTE: DAYS PRIOR AND 135 MILES LESS" They did not want to hear it and insisting if I didn't pay 5,230.74 they would not release the car. After making me wait for 2.5 hours at the dealer, Jacky, the rude lady, came over and said, " Okay, we will take 4,802.00, and they will release my car. This dealership is all about money. They don't care for customers, and none of the staff apologized to me for the mix up they had. Mix-up. They want to sell you cars and make a profit. I am done with this dealership. Since I do not have a factory warranty, I will service my car at a different dealership or locally specialized Honda mechanic. I will contact Honda customer care and share my experience with them. I hope they fix my car now, as I have no faith in their work and customer care. This is money driven dealership, not a dealer who truly cares for the Honda brand and its customers. More
by Morteza
