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Hutchinson Auto Sales

Macon, GA

3.0
44 Reviews
Hutchinson Buick, GMC, and Cadillac offers Middle Georgia an outstanding customer service experience. We place our customers at the top of the priority list with the highest level of customer satisfaction.
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3989 Riverplace Drive

Macon, GA

31210

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Showing 44 reviews

April 24, 2024

Phillip Mitchell, who sold me my 2022 CT5 , was great! $139 oil change & tire rotation way toooooo much!!! Patty Anderson…. Milledgeville, GA More

by ptanderson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
Apr 24, 2024 -

Hutchinson Auto Sales responded

We're glad to know Phillip was able to assist you in getting your 2022 CT5 at Hutchinson Buick GMC. We appreciate the feedback on our services and will take it into consideration for future improvements.

April 21, 2024

Ms. Lena was the BEST!! She helped guide my family and me through the tricky process of purchasing a car that fit our needs due to unfair circumstances. Her patience and honesty are some of her BEST Qualitie More

by Mariá
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHAD ANDREW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lena Cruise
Apr 21, 2024 -

Mariá responded

Thanks

Apr 22, 2024 -

Hutchinson Auto Sales responded

Mariá, it's wonderful to know that Lena and Chad provided you with such a positive experience at Hutchinson Buick GMC. We're always here for support during your car-buying journey! Enjoy the new ride!

March 29, 2024

Sorry dealership don't do what they say never call u back go to 5 star Chevrolet in Warner robins and see ray salesman and Kellie sales manager and you will get a great deal brought new Acadia yesterday grea More

by lutherwilliams1254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe used car manager
September 09, 2023

They have the worst customer service and basically just wanted to scam me out of some money. I'm so upset with how they have handled everything. More

by cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy
Sep 11, 2023 -

Hutchinson Auto Sales responded

CW, I APOLOGIZE YOUR EXPERIENCE HERE WAS NOT GOOD .CUSTOMER SERVICE IS OUR #1 PRIORITY HERE AT HUTCHINSON.. WOULD LIKE TO GET INVOLVED TO TRY AND RECTIFY THIS SITUATION. PLEASE CONTACT ME DIRECT AT 1-478-238-5047 THANKS STEVE WINTERS

September 15, 2022

The sales rep I was connected to didn't know anything about the vehicle I was test driving, I had to educate him on how to use the GM site on the computer and the general manager was rude and could have More

by b24georgia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Winters
Sep 16, 2022 -

Hutchinson Auto Sales responded

We appreciate your feedback! I am sincerely sorry that you had a bad experience with our company. We always strive to exceed our customer's expectations and provide a purchase experience second to none. I would certainly like to have the opportunity to speak with you more. Please call me, Steve Winters, at (478) 538-9382 so we can chat and find a solution for your issue. I look forward to speaking with you soon!

July 09, 2022

BEST EXPEREINCE I HAVE EVER HAD AT A DEALERSHIP THANK YOU SO MUCH I WILL DEFINITELY BE BACK THANKS STEVE WINTERS AND YOUR TEAM More

by SUZANNE.THARPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Finch
November 30, 2021

My wife contacted this dealership today to see about have her car repaired because of a recall letter we received, the person who answered was extremely rude and told her” well you will just have to bring yo More

by 0215smith
Friendliness
Recommend Dealer
No
Employees Worked With
No name given
Dec 06, 2021 -

Hutchinson Auto Sales responded

We are extremely sorry for the unprofessionalism here at Hutchinson Auto Mall. That is not is our business model. Please contact me Steve Winters, General Manager at 478-538-9382.

February 12, 2021

Awesome and knowledgeable service provided by Griffin in the service department he kept me updated on my cars repairs and ensured speedy and reliable work was being done on my car. More

by Kdm92086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griffin Mathis
February 11, 2021

awesome service dept. the young man that waited on me was very professional, and answered all my questions. Thank you Tyler Williams I will surly be back . More

by sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Williams
August 03, 2020

Outstanding Service Got wind of this dealer on CarFax's web site. Had already made plans to buy a vehicle from Carmax in Morrow-they never responded. We drove to Macon (4 More

by tgb0601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hall, Dan
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