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Hyundai 112

Medford , NY

4.0
618 Reviews

2112 Rte 112

Medford , NY

11763

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618 Reviews of Hyundai 112

November 18, 2023

This place is an ABSOLUTE CIRCUS! ! Zero accountability but they'll take your money!! Bought a car in September, 1 week in, it had a water leak and they've haven't called us or told More

by FknPISSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene (who’s told what to do by her Management)
October 07, 2023

They gave me exactly what I ,wanted without pressure for the sale. Very nice to deal with. More

by meechie1
Recommend Dealer
Yes
Employees Worked With
Keith Kozik
September 27, 2023

guy was incompetent nasty couldnt help and not knowledgeable on my vehicle when i brought it for service a really complete moron hes bald and just plain rude asked if anyone else can help and his More

by jazzygirldances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
idk
May 13, 2023

The service department desk personnel here are totally incompetent. I have never dealt with a dealership with such poor customer service and with such lack of knowledge of the vehicles that they service. More

by Joe. H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris,Darlene
January 04, 2023

I've purchased several vehicles from this dealership in the past (Chevrolet) but never had Hyundai. Decided to check them out and was greeted by their sales person Joe Trabona. Joe was very informative and More

by goran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Trabona, Allison Rollero,
Jan 09, 2023 -

Hyundai 112 responded

Goran, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

November 19, 2022

Hyundai112 is not your typical dealership. James Boyd is straightforward and does not play games. In addition, Hyundai112 does not charge a market adjustment price as most area dealers do. Tha More

by Party of Five
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Boyd
Nov 23, 2022 -

Hyundai 112 responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

September 21, 2022

Jim Boyd the salesman was wonderful ordered my car with the understanding that old dealerships had to wait on them car arrived earlier than expected. Finance department was also wonderful got me in and out More

by Lakelady27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Boyd and the finance department and insurance department
Sep 26, 2022 -

Hyundai 112 responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 27, 2022

Quick, friendly service, clean facility and comfortable, no pressure sales. James Boyd is a gem! Such a warm, likable person. Feels like we’ve known him for years! He sold me a car I thought I didn't wan More

by michelle.antonelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Boyd
Jun 02, 2022 -

Hyundai 112 responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

November 16, 2021

An absolute nightmare of an experience. The General Manager did not return one of my calls or e mails, and even ignored Better Business when they reached out. Run, don’t walk, as far away from this dea More

by Sett721
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service department and sales
Nov 23, 2021 -

Hyundai 112 responded

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

August 23, 2021

I bought my car on June 5 2021. It is a 2022 hyundai tucson. Till today the car is with them for 3 times. Problems with the car are steering issue, plastic trim in the trunk. So, they tried fixing the s More

by PC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Aug 31, 2021 -

Hyundai 112 responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.

Aug 31, 2021 -

PC responded

Hyundai 112 received the parts and still does not want to repair my car and give it to me back. When I requested the service department to repair they said we cannot assure you that your problem will be fixed even after repair so why don't you leave the car with us for next 2 weeks. It has been 2 months I bought the car and out of which the car is with you guys for a month. I guess Hyundai gives 10 years of warranty so that I will be paying for the car every month and Hyundai dealerships will keep it. From past 20 days the car was not started and when winter comes the battery will die and you will say like chip shortage now we have battery shilortage men shortage to replace the battery. I dont understand why I am paying $600 every month to have a loaner car. Worst experience

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