Hyundai of Anderson - Service Center

Timely Results He was able to identify my issues very quickly and then while he had the car, go ahead and have it looked over and discovered another costly issue (th He was able to identify my issues very quickly and then while he had the car, go ahead and have it looked over and discovered another costly issue (that my warranty covered). They turned that repair around quickly and were very courteous. More

Great Service! Took our 2017 Azera in today for service. Had a 1:30pm appointment, but went an hour early hoping to get in... no problem for Scott handled us in a mo Took our 2017 Azera in today for service. Had a 1:30pm appointment, but went an hour early hoping to get in... no problem for Scott handled us in a most courteous and accommodating manner. In and out in less than an hour! We’ve dealt with this service department for serveral years as our daughter drives a Hyundai as well. Always taken care of in a most personable, professional and accommodating manner! More

Service Department Hardworking team of workers! From logistics of getting scheduled quickly to parts and repair services. Always quick and done right! And Hyundai gives Hardworking team of workers! From logistics of getting scheduled quickly to parts and repair services. Always quick and done right! And Hyundai gives back to organizations in need which is A+. More

Good First Experience This was my first visit to Hyundai of Anderson. I was greeted quickly. They fully explained the work that was done, and a few things they recommended This was my first visit to Hyundai of Anderson. I was greeted quickly. They fully explained the work that was done, and a few things they recommended for the future, but did not pressure me to do at this visit. Charges were explained fully and were more reasonable than I have experienced at some other service places. Their staff were friendly. They kept me informed about the progress of the work on my vehicle and checked-in with me more than once while I waited. This was overall a good service experience. Hyundai of Anderson now has a new long-term customer. More

Great car buying experience! Everyone at Hyundai of Anderson was very helpful during the car buying process. I didn't even know I wanted a new car until I test drove the 2017 Ela Everyone at Hyundai of Anderson was very helpful during the car buying process. I didn't even know I wanted a new car until I test drove the 2017 Elantra SE. Charles and Cynthia Owens did a great job in makinh everything fast and understandable. We look forward to trading in our Santa Fe for a new car next year! More

Total Excellence I'm extremely satisfied with the excellent service and professionalism shown during the purchase and initial servicing of my vehicle. I couldn't be mo I'm extremely satisfied with the excellent service and professionalism shown during the purchase and initial servicing of my vehicle. I couldn't be more pleased and will recommend others to experience Hyundai Of Anderson!!!! Thank you!!! More

Came in for DRL light dianosis I came in for a DRL diagnosis appointment. I wasn't scheduled on their schedule for a oil change. I told Roy I might as well get an oil change while I I came in for a DRL diagnosis appointment. I wasn't scheduled on their schedule for a oil change. I told Roy I might as well get an oil change while I am here. He took care of my need easily and quickly. He also explained the different packages for oil changes. After the work on my vehicle was completed, My Genesis drove and felt like I just purchased a new car. More

Car repairs I brought my Sonnata in for a complete tuneup and detail. They were a bit pricey on Labor VS. parts. I had to take it back because of an improperly se I brought my Sonnata in for a complete tuneup and detail. They were a bit pricey on Labor VS. parts. I had to take it back because of an improperly seated sensor. This bothered me quite a bit. However I emailed them and let them know the issue and when I returned it was taken care of promptly therefore the 4.0 rating. Otherwise it would have come in at a 3.5 James Wilson More

Great and courteous service I always had a great experience with this dealership. When I was first in the market for a vehicle, Sean was very honest and let me allowed me to test I always had a great experience with this dealership. When I was first in the market for a vehicle, Sean was very honest and let me allowed me to test drive both newer model Genesis's. Even though I didn't purchase my vehicle through them due to package I was looking for, I would highly recommend them. I go to them for all my servicing needs. More

Careless tech & spare tires I have been dealing with Hyundai of Anderson for about 5 years and for the most part have had very good service experience, however in August I took m I have been dealing with Hyundai of Anderson for about 5 years and for the most part have had very good service experience, however in August I took my 2016 Sonata in for service when it appeared to be having shifting problems. It was evaluated on a Friday morning, and I was told there was an electrical problem in the computer system and they would need to order a part. As I left in their rental car, the service manager told me that they would continue to check the car out, that the part would be ordered, but probably would not arrive before the following Monday or Tuesday. He said once they replaced the part he would like to keep the car a day or 2 to drive it and make sure all was well. By the following Thursday I had heard nothing, so I called. I was told that the part had not come in but they would call me with updates. Because the license plate on the rental car they gave me had expired, they called me and asked me to bring the car back to get a new license plate. I did that on Friday before Labor Day. They told me then that the part had just come in that morning, and that they would try to get it on the car that day. He said I would probably be able to get the car back on Monday. When I reminded him that Monday was a holiday, he said probably on Tuesday. Finally on Wednesday morning they called to tell me I could pick up my car. I went in late that morning and drove the car from the dealership to Sam's Club on my way home. When I went to load my purchases in the trunk, I discovered a large "foreign object" on the floor of the trunk. I drove back to the dealership and asked the service manager to identify it for me. As it turned out, the technician who replaced the part on my car had put the shield from under the car in the trunk while he worked on the part. He completed the replacement but forgot to replace the shield. He came out and told me that as soon as he washed his hands he would put the shield back and "It will just take a second." 20 or 25 minutes later I finally was able to take my car. Had I not stopped to do some shopping, I would have had to drive back to Anderson from Due West (about 25 miles one way) to have that piece put back on the car! I did get apologies from both the technician and the service manager, but this seemed to me to be carelessness on the part of the technician. Also, I bought this car in July 2016, and since I had had no tire issues, did not discover until early August 2017 that there was no spare tire in the trunk! When I called the dealership to question this, I was told that Hyundai no longer put spare tires in this model! This to me is ridiculous! What if a woman driver or a man with physical problem gets caught on a less-traveled roadway with a flat? Not all of us can afford to join AAA or other road service agencies, and even if we could, not all of us have cell phones to call for help. In the area where I live there are areas where there is no cell phone service. Hyundai should be held responsible for incidents that could happen when there is not a spare in the car! More