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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,476 Reviews
Call Service Center (813) 279-7400

1,476 Reviews of Hyundai of Wesley Chapel - Service Center

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April 30, 2024

Jasmine handled my concerns wonderfully! ! Her communication was great and provided plenty of updates about the car. More

by bcruz1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmine was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

April 29, 2024

Two thumbs down for this dealership service department. Justin is the only one there with any customer service skills More

by DPAN1204
Workmanship
Recommend Dealer
No
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

April 29, 2024

Had car in for service appreciated Saleena keeping me informed the entire time. Thank you! More

by VIVIAN-22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
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Apr 29, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you, Vivian. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 29, 2024

The turnaround time to complete my vehicle service was outstanding. My service coordinator, Benny, was very friendly and helpful. Thank you, Hyundai! More

by mkelly1us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Apr 29, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 29, 2024

Very nice and very easy to deal with. they met all my needs so far More

by Licatasteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 28, 2024

Clean and staff courteous. Work done and delivered on time. Kept us informed of progress with service More

by Ram
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 28, 2024

AJ took great care of me and my car. Got the oil changed and tires rotated. Car is as good as new. More

by patrickgallagher508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Davis
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Apr 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Patrick, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 28, 2024

We have bought 5 Hyundia vehicles from the Wesley Chapel dealership. They are great & very professional. More

by GASKINS_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sanchez
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Apr 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 28, 2024

Grade customer service and everyone was very nice. Would definitely recommend to family and friends. More

by PATRICIATEDORA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Patricia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 27, 2024

Anthony went over and above to explain the questions I had about my cars buttons etc More

by ljohnson.marketing
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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