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INFINITI Roseville - Service Center

Roseville, CA

4.6
53 Reviews

53 Reviews of INFINITI Roseville - Service Center

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November 17, 2022

They are wonderful at this dealership and their service department is great at helping me. I recommend this dealership to anyone. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

INFINITI Roseville responded

JC, We are so glad that you had such a positive experience with us! We love working hard to give our clients the best service. We truly appreciate you and your business with us.

October 01, 2022

The people who work there are very nice and friendly they take care of your car and are very good they supply you coffee while you’re waiting a very clean place More

by jimpatrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Oct 03, 2022 -

INFINITI Roseville responded

Jim, Thank you for sharing your 5-star review with us. We are so glad that our team was able give you such great service and that you had such a positive experience with us. We look forward to a long-lasting relationship!

October 01, 2022

They are very knowledgeable, honest, and punctual. If, for some unexpected reason, the work on your car is going to take longer than expected, a loaner (car) is offered. More

by JLeiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

INFINITI Roseville responded

Thank you for taking the time to share your 5-star review with us! We love working hard to give all our clients the best service. We look forward to a long-lasting relationship!

September 07, 2022

The facility was very clean and everyone there was very nice and helpful. I appreciated all the time they took to fix my issue even though it seemed to have them stumped for a while. Thank you. More

by malta4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Sep 08, 2022 -

INFINITI Roseville responded

Thank you for sharing your 5-star review with us! We are so glad that you were able to help you resolve the issue with your car. We appreciate you and your business with us and look forward to a long-lasting relationship!

July 16, 2022

I would highly recommend the service department at Infinity Roseville for any of your needs. More

by Steven.ocamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

INFINITI Roseville responded

Steven, Thank you for sharing your 5-star review with us! We are so glad that you had a positive experience with us. We look forward to being here for all of your automotive needs!

May 08, 2022

For a marquee like Infiniti you expect a higher standard of service. Quality of service at this dealer was average at best More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Bermudez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

INFINITI Roseville responded

K, My name is John Phillips, Service Manager here at INFINITI Roseville. Id' love to discuss your experience as it doesn't sound indicative of the high level of service we pride ourselves on. Please give me a call at 916-770-8400 at your earliest convenience. I look forward to hearing from you.

March 21, 2022

The dealership has extremely friendly staff, the service department keeps the car clean and gets the work done on time as promised. More

by wnj4gto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hampl
Mar 21, 2022 -

INFINITI Roseville responded

Thank you for your five star review! Happy Motoring!

March 16, 2022

Infiniti Roseville is amazing! The staff are all super friendly and the service is excellent! More

by thechristophergeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Driebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Phillips, Robyn Allan
Mar 17, 2022 -

INFINITI Roseville responded

Thank you so much for the awesome review! We are so glad that you had an amazing experience and we look forward to seeing you next time!

February 14, 2022

Always great service! Keeps my car just as good as the day I purchased it! More

by KevinMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

INFINITI Roseville responded

Kevin, Thank you for your loyal business! We love seeing you each time for service. Until we see you next!

January 23, 2022

No thank you. No no no no no no no no no no no no More

by meat 51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Jan 24, 2022 -

INFINITI Roseville responded

Thank you for taking the time to write a review! As always we value any feedback you have to provide. Just give us a call when you need.

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