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INFINITI of Atlantic City
Egg Harbor Township, NJ
86 Reviews
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86 Reviews of INFINITI of Atlantic City
August 23, 2017
BEWARE ~ No Longer an Infiniti Dealership as of June 2017 I wondered why the customer experience had declined so much since Brian left. After multiple errors and phone calls, I finally spoke to someone who w I wondered why the customer experience had declined so much since Brian left. After multiple errors and phone calls, I finally spoke to someone who was honest and shared with me that they are no longer an Infinite dealership. They are not legally allowed to do warranty repair work on your Infiniti dealership. So very sad things have deteriorated so much. Steer clear. More
by Michelle Phy
Employees Worked With
Customer Service team
Helpful April 08, 2017
A oil change This was my first visit to this dealership. Upon arrival they were fast and courteous the staff were very friendly I was made very comfortable duri This was my first visit to this dealership. Upon arrival they were fast and courteous the staff were very friendly I was made very comfortable during my wait. More
by Pomeranian
Employees Worked With
Tyler McGonigal
March 31, 2017
Great service. Great service! Staff is completely polite and helpful! Tyler was my service adviser who took care of me. He is extremely helpful and honest. Every t Great service! Staff is completely polite and helpful! Tyler was my service adviser who took care of me. He is extremely helpful and honest. Every time I bring my car in, he always provide a great service experience. More
by hoangphu
Employees Worked With
Tyler
March 13, 2017
Efficient Service and Customer-focused Lounge/Waiting Area The Service and Maintenance staff have worked cohesively to keep my 2007 G35x in great shape for 10 years. I recommend this dealership for sales and m The Service and Maintenance staff have worked cohesively to keep my 2007 G35x in great shape for 10 years. I recommend this dealership for sales and maintenance. More
by apriljackman
Employees Worked With
Tyler M.
February 21, 2017
Mostly good Our salesperson Mario was very accommodating and personable. Easy to work with. Good knowledge of vehicle. He answered all of our questions and expla Our salesperson Mario was very accommodating and personable. Easy to work with. Good knowledge of vehicle. He answered all of our questions and explained auto details. More
by Infinity 2017
Employees Worked With
Mario Elamgad
February 20, 2017
Very courtious and efficent service I have had my car serviced for many years at this dealership and the service is very good and has been for a long time I have had my car serviced for many years at this dealership and the service is very good and has been for a long time More
by Jim K
Employees Worked With
m lobley
January 30, 2017
Sold my private information Have used other Infiniti dealership before and have had excellent service. Took car in for standard oil change and reset seat controls. Was told tha Have used other Infiniti dealership before and have had excellent service. Took car in for standard oil change and reset seat controls. Was told that they needed my information to set up an account. Received a call requesting additional work that I approved. Within four hours started getting computerized calls to sell warranties, credit cards and the like to what was a secure cell number. Still getting computerized calls 4 to 5 a day. When I arrived at 5:30 no one could explain what work was completed and what was found. Seat control was not reset. Would not recommend. More
by whysithis hard
Employees Worked With
Not listed
December 21, 2016
Never received referral bonus. Reffered someone in July '16, to date I have not received the bonus after speaking with the sales manager several times in person & on the phone. Reffered someone in July '16, to date I have not received the bonus after speaking with the sales manager several times in person & on the phone. More
by Gena
Employees Worked With
Dalton
November 28, 2016
The worst car buying experienve ever It is simple. the dealership lied on their offer of give you 140% of your cars KBB book value on trade in. Music is so loud inside the dealer and empl It is simple. the dealership lied on their offer of give you 140% of your cars KBB book value on trade in. Music is so loud inside the dealer and employees eating and texting on phones. very unprofessional More
by nevergoingback
Employees Worked With
James
October 22, 2016
Horrible I have leased 6 different Infiniti vehicles 5 from this dealership under 2 previous owners. I love the brand and was loyal to the brand and dealershi I have leased 6 different Infiniti vehicles 5 from this dealership under 2 previous owners. I love the brand and was loyal to the brand and dealership no more Upon turning in my last lease I received a bill in the mail for excess miles snd wear and tear Not true I informed the organization that I had time stamped pix if the vehicle from the day of drop off proving they were wrong. I never heard from them again. Clearly it was a scam Today I went in with an offer from Infiniti to buy out my lease and give me cash incentives on a new car There is only one salesperson we were told the others all quit she was pleasant but not terribly informed and called on the sales manager Mr Watt. He was fast talking deceitful and a perfect model of what ones thinks of in a tv ad about a cat salesman he gave me an offer that totally ignored the offer that corporate Infiniti made in writing and tried to get me to make a decision immediately I could go on but what is the point I will not return and I will move to another brand how sad that the new owners have given up class , professionalism and honesty More
by Doc
Employees Worked With
Alexandra and Damon watt
