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INFINITI of Beachwood

Beachwood, OH

Overview
Reviews
Vehicles
3.3
71 Reviews
Call Dealership (216) 475-4800

25900 Central Parkway

Beachwood, OH

44122

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Showing 71 reviews

May 06, 2023

Everyone from when you walk in and are greeted to service as well as sales has been wonderful and helpful always. More

by nsalvatore44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanrio, allyssa
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Helpful
May 01, 2023

I was listening to, and kept informed Everyone was friendly I was able to drive home with a loaner vehicle More

by Janegreen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sobral, Oatman, Michaela Murry
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Helpful
April 21, 2023

Please see prior comments. I was not please with my service. That’s all I have to say. More

by maryam44120
Recommend Dealer
No
Employees Worked With
Colton Hinkle
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Helpful 2
April 07, 2023

They provided excellent service, and the service consultant was very helpful and kept me updated as to when my service would be completed. More

by LF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon , Colton Hinkle
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Helpful
March 31, 2023

Excellent service . Tires replaced and front suspension repaired under warranty Service issues were addressed by dealer representative More

by rhannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Hinkle
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Helpful
March 14, 2023

Service department has greatly improved since my last visit. Thank you guys and keep up a good work More

by t1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Helpful
March 07, 2023

Ended up paying 175$ for the oil change and tire rotation. The latter was offered as "buy one get one free", not sure what that means. Was told the tires are good to go, 10 min later they said it w More

by Tony N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon, Colton Hinkle
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Helpful 1
October 30, 2022

Always provide top notch service for all of my automotive needs. Very friendly and they appreciate the opportunity to exceed my expectations More

by kale-shrimp.0d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colton Hinkle
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Nov 03, 2022 -

INFINITI of Beachwood responded

Hello, Kale. Thank you for your five-star rating! Please let us know if you require any further support!

Helpful
August 04, 2022

So far whenever I’ve Had an issue with my vehicle They have done everything I would except and more to make me satisfied. More

by Schenjoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RUSSELL HAWTHORNE, MITCHELL SCOLARO, RICHARD ORANGE
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Oct 20, 2022 -

INFINITI of Beachwood responded

Hi Joseph, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 17, 2022

Very professional staff. Explained all work to be accomplished. Cared about my satisfaction with my vehicle and the service provided. More

by Skipperrankin
Recommend Dealer
Yes
Employees Worked With
Sharon, sebrel
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Helpful
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