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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
256 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 256 reviews

February 24, 2021

Very attentive to detail. The service team were very helpful in explaining everything that was done to my vehicle. The service done to my vehicle was excellent. More

by Kenneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 17, 2021 -

INFINITI of Fort Wayne responded

Hi Uche, thank you for taking the time to leave a review for us at Infiniti Of Fort Wayne. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2021

Pleasant & on time with appointment. Waiting area clean and comfortable. Staff friendly and knowledgeable.. Bottled water thoughtful. Free oil change for time of car ownership helpful. More

by ADHOWELL101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty, Zach Williams, Bryant Husted
Apr 17, 2021 -

INFINITI of Fort Wayne responded

Adhowell101, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Fort Wayne! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2021

Very helpful, made me feel comfortable, they were very helpful in getting things fixed with a vehicle I bought and answered questions thoroughly!! I felt very welcomed there. Most importantly I was not pr More

by IZZYGROGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Williams
Apr 17, 2021 -

INFINITI of Fort Wayne responded

Hi Izzygrogg, thank you so much for your positive comments about Infiniti Of Fort Wayne! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2021

I was treated very well and I will return there again when I need another service. The service rep was very friendly and explained things very well. He was so much nicer than the man in Warsaw. More

by PTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name in servkce
Apr 17, 2021 -

INFINITI of Fort Wayne responded

Pta, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Fort Wayne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

Came in for my routine oil change. Josh and Herb took excellant care of me. Even under Covid, the waiting room was spotless as always. Work was done sooner than I expected. Josh did a great job of bre More

by JAMES.CHIPASULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Herb Tran
Apr 17, 2021 -

INFINITI of Fort Wayne responded

James.chipasula, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Fort Wayne. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2021

Nissan of ft Wayne was very helpful working with me when my car unexpectedly died and was going to be over $5000 to fix and my vehicle wasn’t worth putting that into it. Super friendly and helpful would rec More

by LILLY_HUBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Bratch
Apr 20, 2021 -

INFINITI of Fort Wayne responded

Lilly_huber, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Fort Wayne!

January 28, 2021

After buying our new vehicle, we have been contacted twice by the Dynamic Jordan Bratch! Top quality service for sure! She has so much enthusiasm! More

by PKM47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Bratch
Apr 20, 2021 -

INFINITI of Fort Wayne responded

Pkm47, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Fort Wayne. We will be sure to pass your super compliment on to Jordan!

January 22, 2021

Made a appointment 4 days prior to test drive, Drove Made a appointment 4 days prior to test drive, Drove from out of town only for the salesman to say the Jeep wouldn’t start. He did nothing to make i More

by JENJASIM1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryant Husted
Apr 17, 2021 -

INFINITI of Fort Wayne responded

Jenjasim1965, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (260) 484-9500. We look forward to hearing from you.

January 20, 2021

They have went out if their way to make us feel valued and appreciated. I would recommend them to anyone shopping for a used car. More

by BRASSYME1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty, Zach Williams, Bryant Husted
Apr 20, 2021 -

INFINITI of Fort Wayne responded

Brassyme1968, thank you for your kind words and this wonderful review!

January 11, 2021

Friendly, helpful, knowledgeable. Not just the representative who sold me my car but every single person who I met in the building. After that there is nothing left that needs saying. Outstanding More

by MAUREEN.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody , John Hefty, Bryant Husted
Apr 20, 2021 -

INFINITI of Fort Wayne responded

We appreciate your positive review about your recent experience with us!

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