INFINITI of Hoffman Estates

Service was great, great atmosphere. got told what was wrong with my car and what work needed to be done. also got the prices right away. wrong with my car and what work needed to be done. also got the prices right away. More

Very helpful, fixed all the issues with no problems. I’m definitely coming back for any services needed in the future. Thanks for all you help!! definitely coming back for any services needed in the future. Thanks for all you help!! More

My customer service rep was awesome. He got me in and out quickly so I could get to work and helped me find the best price for the services being done! quickly so I could get to work and helped me find the best price for the services being done! More

This was about a three week process of steady and consistent communication and I really appreciated it. The Q50 rocks! Very much worth the 6 hour drive in from Minnesota consistent communication and I really appreciated it. The Q50 rocks! Very much worth the 6 hour drive in from Minnesota More

Great sales rep. He really respected me as a returning customer. I got a fair deal with no pressure. I especially appreciated how the team went over and above the call of duty to get me the color I wanted customer. I got a fair deal with no pressure. I especially appreciated how the team went over and above the call of duty to get me the color I wanted. More

Hi, My salesman Bill was so informative, polite, Hi, My salesman Bill was so informative, polite, listened to my needs and wants. He answered every question I had. I felt very co for table and we Hi, My salesman Bill was so informative, polite, listened to my needs and wants. He answered every question I had. I felt very co for table and well taken care of .. Dont lose him, he is a catch and very good More

Returned my leased vehicle for a brand new vehicle lease. The transaction was handled flawlessly and very professionally. I was pleasantly surprised at the ease of this process and especially on a holiday. The transaction was handled flawlessly and very professionally. I was pleasantly surprised at the ease of this process and especially on a holiday. More

I scheduled an appointment with Infiniti dealership of Hoffman Estates on Tuesday September 8th, 2020 at 1:00 pm to see if an intermittent fueling difficulty problem related to a warranty extension issue Hoffman Estates on Tuesday September 8th, 2020 at 1:00 pm to see if an intermittent fueling difficulty problem related to a warranty extension issue I was notified of related to a clog in the evaporative emission vapor tube. Some kind of vacuum/pressure testing was done but no problem was found. I paid $70 for the diagnostic testing. Total time at dealership, about two hours. Multipoint inspection was done for brakes, tire tread, etc. with no charge. More

Sebastian was great and made my service experience a pleasant one. I was provided with updates and was out in a timely manor. I will definitely continue to bring my vehicle here for maintenance. pleasant one. I was provided with updates and was out in a timely manor. I will definitely continue to bring my vehicle here for maintenance. More

Doug was extremely helpful during my visit. Would definitely come back. The dealership was clean and nice, and the waiting area well appointed. I just wish INFINITI OE parts weren’t so expensive, but definitely come back. The dealership was clean and nice, and the waiting area well appointed. I just wish INFINITI OE parts weren’t so expensive, but that’s not the dealerships fault. More