INFINITI of Kansas City

Fantastic experience! Randy answered all of my questions and was very knowledgeable about the vehicles. All of the staff made the car buying experience enjoyable. We will do business here again! and was very knowledgeable about the vehicles. All of the staff made the car buying experience enjoyable. We will do business here again! More

Nice building and car lot. All cars were clean. It's very easy to get to and leave. All other employees that saw me smiled and said hi. They didn't just walk right by me acting like they didn't see me very easy to get to and leave. All other employees that saw me smiled and said hi. They didn't just walk right by me acting like they didn't see me. More

dealership was very organized and service was completed with no issues. Car was brought back to me clean. Its always a good experience at the service department. with no issues. Car was brought back to me clean. Its always a good experience at the service department. More

Ryan & INFINITI of KC made my car purchase experience easy. Ryan was extremely responsive and helpful. I always get great customer service from the team. easy. Ryan was extremely responsive and helpful. I always get great customer service from the team. More

Poula Fayek was a great person to work with at Infinity. Normally I despise going into a dealership but working with Poula has changed my mind. I love the car he sold us and listened to all my questions. I Normally I despise going into a dealership but working with Poula has changed my mind. I love the car he sold us and listened to all my questions. I actually called him when I got home to ask a question. I’m sure he will get tired of me soon. Will return if I need to purchase another. More

Infiniti of Kansas City always have had good service. Been going there ever since the 90's. Especially Dave Grooms, he's very professional and knows how to connect with the customers. Been going there ever since the 90's. Especially Dave Grooms, he's very professional and knows how to connect with the customers. More

Except for paying the bill, I never mind getting services done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than w done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than when we bring it in and, I might add, it’s usually pretty clean already. Enjoy that service writers have their “own clients” so we have a good working relationship. Dave Grooms is one of those good ones! More

Everyone was very friendly. My salesman Ramez was very good explaining all the features of the car and answered all my questions. I was pleasantly surprised since they dont have much competition around he good explaining all the features of the car and answered all my questions. I was pleasantly surprised since they dont have much competition around here, unlike Florida where I previously leased. I have never had one issue with my past 3 infinitis so I hope to have the same experience with my new QX50! More

Happy customer Ramez did a great job getting us to the number that we needed to be at. His communication was great and he always responded immediately to my texts. A Ramez did a great job getting us to the number that we needed to be at. His communication was great and he always responded immediately to my texts. Ask for Ramez when you visit the dealership! More

New Car Purchase Thank you INFINITI of Kansas City for the great customer service with the purchase of my new car. Everyone from Calvin on up went above and beyond to Thank you INFINITI of Kansas City for the great customer service with the purchase of my new car. Everyone from Calvin on up went above and beyond to ensure I purchased the vehicle I wanted from the INFINITI car family. I love my new FX50! Thank you! More