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INFINITI of Ontario - Service Center

Ontario, CA

4.8
424 Reviews

424 Reviews of INFINITI of Ontario - Service Center

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March 21, 2024

Infiniti of Ontario has the most professional staff and always provides excellent service! They go above and beyond to ensure that they address concerns related to my vehicle and for this reason, there is More

by TBilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind accolades. I will be sure to share your comments with Olivia and the entire service team, and I know how truly grateful they will be... Thank you again, Cordy Cerami

March 14, 2024

Saul is the best! He helped me lease my first QX60 6 years ago , and this one. He knows his stuff 😊 More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

INFINITI of ONTARIO responded

Kim, Thank you for the kind post about Saul and your recent purchase experience. Saul will be very pleased when I share your post with him. Thank you again, Cordy Cerami

March 14, 2024

Thank you for always being professional and fast, Maritza was great accommodating my auto service needs. I definitely recommend this dealership More

by ayalamanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

INFINITI of ONTARIO responded

Thank you for the recommendation and very kind post. Our team always appreciates a great 5 stars review. I will share your post with Maritza and I know how grateful she will be... Thank you again, Cordy Cerami

March 04, 2024

John Yarber took great care of me and the service I received was excellent. Thank for explaining my service needs and helping me understand what the best care for my vehicle would be. You are more than More

by iluvmy2grands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

INFINITI of ONTARIO responded

Genine, Thank you for you incredibly kind post about John and your recent experience in our service department. John will be very grateful when I share your accolades with him... Thank you again, Cordy Cerami

March 03, 2024

Thank you Maritza for helping get servicing on my Q50. She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and More

by stibay2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

INFINITI of ONTARIO responded

Thank you for the kind post. I will make sure to share your comments with Mariutza and I know how much she will appreciate it... Thank you again, Cordy Cerami

February 17, 2024

Maritza has been my service consultant for several years. She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased th More

by Robert G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI of ONTARIO responded

Robert, Thank you for taking the time to acknowledge our team members and for your years long continued loyalty. I will share your post with Maritza and Ben, I know how grateful they will be... Thank you again, Cordy Cerami

February 17, 2024

I’m so completely satisfied with this INFINITI dealership . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI of ONTARIO responded

Danny, Thank you for the kind posts and continued loyalty. I will make sure I share your post with bot Tony and John, I know how much they will appreciate it... Thank you again, Cordy Cerami

Feb 23, 2024 -

Dannyappleocean11 responded

Thank you Mr. Cordy Cerami. I will return to continue service to my Q50 and I will promote your Dealership for sure, word by mouth and social media.

February 16, 2024

Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now More

by Riri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador
Feb 18, 2024 -

INFINITI of ONTARIO responded

Riri, Thank you for taking the time to post your resent experience utilizing our valet service. I'm glad that we were able to accommodate you and I will be sure to share your post with our team, I know how much they will truly appreciate it... Thank you again, Cordy Cerami

February 09, 2024

I LOVE THIS DEALERSHIP CAUSE I FEEL SO COMFORTABLE WITH ALL THE HELP AND ARRANGEMENTS ON MY SERVICE More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

INFINITI of ONTARIO responded

Steve, Thank you for taking the time to post your accolades. I will be sure to share your comments with Brooke and the entire service team. I know how truly grateful they will be... Thank you again, Cordy Cerami

January 29, 2024

I called in the Service dept, my car started making some weird engine noise. Mike told me that I could bring it in to get it checked out. I towed my car in and as soon as I got there, John, invited me in, More

by Sonia Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, I can't remember his last name, he sat by the Service door.
Jan 31, 2024 -

INFINITI of ONTARIO responded

Sonia, Thank you for posting your recent service experience with our team members Mike and John. I'm glad that everything worked out to your satisfaction. I will be sure to share your post with John, Mike and the rest of the service team, and I know how much they will appreciate it... Thank you again, Cordy Cerami

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