INFINITI of Naperville

Purchased QX60 from Rob I searched for a new or pre-owned fully loaded QX60 online on Cars.com within a 100 mile radius and sorted prices from lowest to highest and Infiniti I searched for a new or pre-owned fully loaded QX60 online on Cars.com within a 100 mile radius and sorted prices from lowest to highest and Infiniti of Naperville kept being on the top of the list once you screen out high mileage and previously damaged vehicles. So I spoke to Robert Carlson from Infiniti of Naperville and purchased a certified pre-owned QX60 with deluxe tech package. Rob is a very honest, nice, and respectful person. He'll do whatever he can to get you the deal you ask for. He also assisted me after I purchased my vehicle from him. I highly recommend Rob for vehicle purchase and will be referring him to my friends. I also will be looking for him again for any future purchases. I also worked with Jim Kalcic who was the manager. Although I didn't get my unrealistic offer, Jim still did what he could to get me a great deal. He tells you straight up what he can and can't do and I like that. No games and no funny business. Very honest. Dale Morrone was also very helpful in answering many questions I had. He also helped me after my purchase. I highly recommend Rob Carlson at Infiniti of Naperville for any infiniti purchase. Rob and his management are very helpful and honest which are the most important attributes to me when purchasing a vehicle. More

Big Deal Chicago Kevin and Matthew were so accommodating. I was so nervous about getting a car. It has been a long time since I purchased a car. Everyone was friendly Kevin and Matthew were so accommodating. I was so nervous about getting a car. It has been a long time since I purchased a car. Everyone was friendly and very knowledgeable. They made me feel so comfortble about purchasing a used vehicle. Like I was there little sister. I highly recommend this dealership. Thank you Infiniti of Naperville and Kevin and Matthew. More

Can't get any better! This was the most relaxed car buying experience we have ever had. From beginning to end everyone we dealt with was knowledgeable and professional. I w This was the most relaxed car buying experience we have ever had. From beginning to end everyone we dealt with was knowledgeable and professional. I want to thank Mike, Kevin and both Matt's for all their help with our new car purchase. I would recommend them to anyone looking to buy a vehicle. We drove all the way from Algonquin and will do it again for our next vehicle. More

Best Customer Experience Joe and team gave me the best customer experience I've ever had buying a used car. Highly recommend this dealership; you won't be disappointed. Joe and team gave me the best customer experience I've ever had buying a used car. Highly recommend this dealership; you won't be disappointed. More

Great dealership This is my families 5th INFINITI and can’t say enough about the dealership. We had the pleasure of working with Kevin Benavides this time around who This is my families 5th INFINITI and can’t say enough about the dealership. We had the pleasure of working with Kevin Benavides this time around who was super patient, respectful and most important helpful in our decision making James Ugone thoroughly went through the newer features of the car More

great experience everyone at the dealership was very friendly, my salesman Mike Swanson was very helpful and knowledgeable about the cars. finance was quick and easy a everyone at the dealership was very friendly, my salesman Mike Swanson was very helpful and knowledgeable about the cars. finance was quick and easy and the specialist helped me set everything up in the car, all in all the dealership was very pleasant and will probably buy my next car from here as well. More

Smooth and special Dale, Kevin and the rest of the team at Infiniti of Naperville made my car buying experience smooth and easy. They were extremely efficient throughout Dale, Kevin and the rest of the team at Infiniti of Naperville made my car buying experience smooth and easy. They were extremely efficient throughout the entire process. They walked me through the options I asked for and laid everything out extremely clear terms. They quickly responded to questions that I had and helped me think about other questions. They treated me like I was special, not one of many going through the machine. I have been a customer at Infiniti for many years and keep coming back. More

Used suburban Picked up a suburban from Randy. He was a great salesman and it was hassle free. I recommend him highly for a new or used car. Picked up a suburban from Randy. He was a great salesman and it was hassle free. I recommend him highly for a new or used car. More

Excellent Customer Service This dealership and everyone we dealt with are top notch! Our salesman , Kevin, spent a ton of time with me to make sure that I was happy with the car This dealership and everyone we dealt with are top notch! Our salesman , Kevin, spent a ton of time with me to make sure that I was happy with the car I chose. He was very patient. Sean went through everything quickly but took time with any questions we had about the finances and warranties. Mark F was the one that went over every detail of the car with us. He was also very patient - I had a lot of questions. And Mike is the sweetest, most personable man I have ever met in the auto industry. Highly recommend this dealership and everyone in it! More