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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

December 20, 2016

The ultimate Experience I Would like to say on behalf of my wife and myself we Experienced Excellent Sale's & Service from the Infiniti of Naperville Team on the Purchase of More

by steven padilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Adam Murczek, Justin Rogers
Dec 22, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti Q50 purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Adam Murczek and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

December 20, 2016

Great people/excellent experience Our sales person Joe Peters, was very knowledgeable about all the Infiniti vehicles and worked with us on getting a great deal with the vehicle. More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peters, Jim McColgan
Dec 22, 2016 -

INFINITI of Naperville responded

Thank you for letting us know what a informative and professional experience you had at Infiniti of Naperville and for the perfect DealerRater score. Please feel free to recommend our dealership to any of your family of friends and happy/safe driving this winter!

December 20, 2016

Service Doug Cameron is an awesome person. He always explains what needs to get done on the vehicle and how much it would cost before starting the job. We hav More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Cameron
Dec 22, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business and for the outstanding DealerRater review/score. As always our door is open for any future questions or vehicle inquires and we look forward to seeing you in the future. The entire Infiniti of Naperville staff wishes you happy and safe driving this holiday season!

December 19, 2016

Excellent experience I recently leased a qx50 Randy Chin was our salesman. Randy was very knowledgeable about all the infiniti vehicles and helped us to focus on the one t More

by btsy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Carlson, Jon Hale
Dec 22, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti, but until then we wish you happy/safe driving this holiday season!

December 19, 2016

Positive experience I was greated with a smile from Adam Murczek upon entering the dealership. He was very pleasant, friendly and informative. When I decide to purchase More

by Stacey McDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 19, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we work hard to make every customer experience friendly and informative, so we cannot thank you enough for letting us know that we accomplished our goals with you. Please feel free to recommend our dealership to any of your family or friends. The entire Infiniti of Naperville staff wishes you happy and safe driving this winter and we look forward to seeing you again when you are ready to make your vehicle purchase!

December 19, 2016

First Time Purchase I recently purchased a pre-owned Q50 from this dealership and was very impressed with the staff and process. Adam took me out for a test drive and he More

by Aheffernan311
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Adam Murczek, Dallas Carlson
Dec 19, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. We are very sorry for the extra wait, but thank you for understanding and have since hired a new business manager so that your problem won't happen again. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

December 19, 2016

Phenomenal Experience Adam went with us on our test drive and encouraged us to make sure that we tested many different aspects of the car. He was incredibly candid with us More

by BrittanyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 22, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville, for the perfect DealerRater score and of course for your vehicle purchase. Adam Murczek is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new vehicle!

December 18, 2016

Sales Very awesome guy! Super k nowledable on the vehicle I was looking at and test drive was excellent! He made me walk out with a new car! Massive kudos t More

by Q50sportmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 19, 2016 -

INFINITI of Naperville responded

Thank you for your outstanding review and perfect DealerRater score of Infiniti of Naperville. It is always good to hear when our customers find our buying process knowledgeable and enjoyable. Please feel free to recommend our dealership to any of your family or friends and have a wonderful holiday season!

December 17, 2016

Great experience and did not buy...yet. Adam was a true professional and did everything he could to put together a great deal for me. However, the time was not right and I did not purchase o More

by kentboek
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 19, 2016 -

INFINITI of Naperville responded

The Infiniti of Naperville staff works very hard to make every customer experience professional and knowledgeable so we are very happy to hear when our hard work is noticed and appreciated. Thank you for the outstanding review and we cannot wait to see you when you are ready to make a purchase. Please feel free to give us a call if you have any future questions or issues and happy/safe driving this winter!

December 17, 2016

Purchase I recently visited Infiniti of Naperville and was helped by Joe Peters. It was an excellent experience. If you're looking to purchase a new or used More

by Jan's new vehicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Joe Peters
Dec 19, 2016 -

INFINITI of Naperville responded

Thank you for the outstanding review, the perfect DealerRater score and for purchasing your new vehicle from Infiniti of Naperville. We are very happy to hear that the time you spent with Joe Peters was enjoyable and that he was able to put you in your vehicle of choice. Please give us a call if you have any future questions and feel free to visit us again for any other vehicle purchasing needs. Happy and safe driving till we see you next!

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