INFINITI of Ontario - Service Center

had my car serviced at this location, first they under filled my engine by 1.7 quarts of oil i had them tow the car back and redo the oil change when i got the car back it was over filled by about 1.2 qua filled my engine by 1.7 quarts of oil i had them tow the car back and redo the oil change when i got the car back it was over filled by about 1.2 quarts. i was extremely upset and frustrated that i did not want them touching my car again. my service advisor Michael Longridge was awesome he did what he can to rectify the situation, but the service department can not get a simple oil change correct is very concerning. i will not be servicing my car at this location anymore. More

Wonderful service that began as soon as I pulled up! All employees were friendly and accommodating. Kevin was extremely helpful wandering all my questions and updating me on my cars service. I will be bac employees were friendly and accommodating. Kevin was extremely helpful wandering all my questions and updating me on my cars service. I will be back. More

The service department is first rate. They bend over backwards to fix the car the first time and to get it back to the customer in a timely fashion. I've worked with several service department represent backwards to fix the car the first time and to get it back to the customer in a timely fashion. I've worked with several service department representatives over the years and have been satisfied with all of them. More

Infiniti of Ontario has a courteous and professional staff, they go out of their way to make you feel at home there. Their Service and Sales staff are second to none. I bought my Red Sport there, and wi staff, they go out of their way to make you feel at home there. Their Service and Sales staff are second to none. I bought my Red Sport there, and will always get it serviced there. Kevin was Fantastic, I recommend him and Infiniti of Ontario to anyone looking for a great purchase and service experience. More

Olivia was great help! She kept me updated on my service, as well as checked on me while we waited. That was very greatly appreciated! as well as checked on me while we waited. That was very greatly appreciated! More

On 05/25/21 I took my Q50 for routine maintenance. I was greeted and assisted by Mr. Jerome Porter. He’s a 5 start advisor. He was personable, attentive and keep me updated on the status of my car. Overall greeted and assisted by Mr. Jerome Porter. He’s a 5 start advisor. He was personable, attentive and keep me updated on the status of my car. Overall was pleased by his outstanding customer service and the service department. More

First bad experience, dropped car off on Friday night for starter issue. Was never called on status, only to call and find out they needed to keep car over weekend. Luckily had a second car, then had to call starter issue. Was never called on status, only to call and find out they needed to keep car over weekend. Luckily had a second car, then had to call and okras to get car done by 1pm on Monday More

Kevin Gonzalez was super helpful did everything I expected and more really happy he helped us excellent service and attentive and real informative happy customer expected and more really happy he helped us excellent service and attentive and real informative happy customer More

Jerome did an excellent job getting my car serviced. He was professional and thorough, and everything was taken care of perfectly. This was one of the best service experiences for me, great work! was professional and thorough, and everything was taken care of perfectly. This was one of the best service experiences for me, great work! More

Making an appointment online was easy. Kevin assisted me on the day of the appointment and was able to complete the service by the time I needed to pick up my vehicle. I also liked the text for additional s on the day of the appointment and was able to complete the service by the time I needed to pick up my vehicle. I also liked the text for additional services needed. More