INFINITI of San Jose

very bad service they just make big deal while we requested to change the battery of the key, it show battery low. A man told us it gonna take almost 30 mins, although they just make big deal while we requested to change the battery of the key, it show battery low. A man told us it gonna take almost 30 mins, although its covered in services but they charge us to change it, very poor customer service experience. worst experience. More

Ripoffs They just expect you to pay what they want.. bait and switch tactics, dont believe a a word they say. BE WARNED - DONT COME HERE. They just expect you to pay what they want.. bait and switch tactics, dont believe a a word they say. BE WARNED - DONT COME HERE. More

Thank you for the great experiance!!! We are giving BESHOFF Infiniti dealer 5 star because they were helpful and professional from A-Z. Ray was our sales person, he answered every question We are giving BESHOFF Infiniti dealer 5 star because they were helpful and professional from A-Z. Ray was our sales person, he answered every question we asked professionally, and the price they gave us was the best in the market. We did have some problems but they took action right away. More

These guys are a shame to something called as CUSTOMER SERVI CE and TRUTHFULNESS. These guys would lie through their teeth with no moral remorse. They could even steal your kidney from you and sell it back to yo CE and TRUTHFULNESS. These guys would lie through their teeth with no moral remorse. They could even steal your kidney from you and sell it back to you, only if they could. It all happened back in June/July region of 2015, I called Beshoff Infiniti in to ask them if I could turn my car in early (2 months) as my allowed mileage was about to get hit. Then on the phone conversation - their lead sales person - Adeel promised me that I could give the car back and I WOULD NEED NOT PAY FOR THE REMAINING TWO MONTHS if I lease another car from Infiniti. I blinfly trusted their foxy assurance (oral one, I wish I had an email conversation with these persons who cheated me big time) and leased another car from Infiniti and gave my old car back 2 months before its lease ended. A couple of months later - I start getting calls/statements from Infiniti Finance saying that I owe them two more payments (900 USD) on the old car.When I go back to them to discuss the same thing, I cannot forget the way they mistreated me by spunning a false story that I was already aware of the 2 payments I had to make for the old car and I made that decision myself to buy the new car. Seriously? They think that an educated adult would be so stupid to let go approximately 1000 USD just to get a new car? Do they think that I am so naive to buy all their lies while they treat customers like trash? When I try to reason and recap the discussion we had months ago, the guy I mentioned - Adeel - tries to insult me in mafia style - "I have two people to back my statement up (that I willingly made the decision to lose 1 grand), who and what do you have?". I can only suggest the future customers to get everything in written (like a proper email conversation) from these lowly and immoral dealers or else they will turn their back on you when you start talking/demanding the truth. They would go to any measure just to sell their cars and they dont care about your hard earned money. More

SIMPLY THE BEST!!!!! Words can not fully describe how amazing my experience was in buying a car from the team at Beshoff Infinity. I had the absolute pleasure in working w Words can not fully describe how amazing my experience was in buying a car from the team at Beshoff Infinity. I had the absolute pleasure in working with Sunny Singh and his managers Greg and Aaron. The entire team was very easy to work with they applied no pressure in the buying decision. They provided me with lots of information about the car I was looking to buy (2015 Infinity QX60) its competitors. They were also probably the best dealership I have worked with in regards to working with them via email. Most places I have worked with in the past would only give quotes over the phone or would only give the retail or MSRP price. The team at Beshoff gave me their best and very fair price, were every open about the deal incentives and what deals they could hand down to me. To give you an idea on how great this dealership is: I personally test drove 14 different cars that are in the same 7-8 seater SUV class at 10 different dealerships. Also I was actively working with 3 different Infinity dealerships alone and I chose both the Infinity QX60 and the team at Beshoff. My buying experience was so great I am actually looking forward to replacing my wife's car so I can work with the Beshoff team. More

Good sales team, this getlomen put me on the car I want on the best monthly payment possible the prices are very good compare to otters dealers. So good persons, good cars, best deals around. I recoment ev on the best monthly payment possible the prices are very good compare to otters dealers. So good persons, good cars, best deals around. I recoment everyone to go to BESHOFF INFINITI tanx again from gilroyjx35 More

This company is diligent when it comes to the sale, but the service after the sale is poor at best. If you purchase a pre owned vehicle from this company be forewarned the follow up will come with tons the service after the sale is poor at best. If you purchase a pre owned vehicle from this company be forewarned the follow up will come with tons of lip service and no follow through. I recently purchased a vehicle with a seat issue. I was assured that the seat could be fixed in house after a quick patch the seat failed to work. The sales associate then referred me to a local dealer as the car was still under warranty. Two weeks later I am now waiting on the parts for the repair which may be completed a month after I was assured it could be fixed easily. Note to self and others make sure the work is complete before you sign on the dotted line. More

This review is for both sales and service. We bought our Infiniti new here and have had it serviced with Joey Tipton as our Service Advisor. Besides the great price, friendly personnel and great looking dea Infiniti new here and have had it serviced with Joey Tipton as our Service Advisor. Besides the great price, friendly personnel and great looking dealership, Beshoff did everything to make us comfortable with our purchase and service. What other General Manager would remember your name after 6 months? Brian did. I arrived with an appointment and was given a very specific time when my car would be ready...and it was ready at that time while I waited in their comfortable waiting room with a great cup of coffee. When we purchased the car, I asked about a missing tray in the console. Six months later when I returned for service, Joey checked and found that I did not have a tray and he had one waiting for me at the end of the service. This is a Dealership that will go the extra mile for its customers. More

I have already recommended your dealership to others. I would have to say that this was a very good car shopping experience for me. Great Work Team. Need I say more.... Well I guess I do. I do have would have to say that this was a very good car shopping experience for me. Great Work Team. Need I say more.... Well I guess I do. I do have one suggestion, this section should not be a mandatory 250 character length. More

I really had a great experience in buying a car. no pressure sales, very straightforward. It was the most fun I had in buying a car, which usually can be a stressful experience. In terms of the dealers pressure sales, very straightforward. It was the most fun I had in buying a car, which usually can be a stressful experience. In terms of the dealerships I visited during my search for a new car these guys were by far the most in tune with the ways in which people research cars (online), the cared what people thought about their dealership and we even had some interesting conversations on the use of internet in this whole process of researching and buying a car. More