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INFINITI of Sarasota - Service Center

4.8

81 Lifetime Service Reviews

2124 Bee Ridge Rd, Sarasota, Florida 34239

81 Reviews of Infiniti of Sarasota - Service Center

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January 19, 2019

"The Infiniti "

- ASPHALTMAINT

Brandon is usually my rep., however he was on vacation. He is wonderful. I must apologize, but I do not remember the name of the gentlemen that helped me. Very professional, nice and did not make me feel like an idiot for bringing my car in when I only needed batteries for the keys.

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Recommend Dealer
Yes
Employees Worked With
I am sorry bad with names.
January 19, 2019

"Oil change "

- CPMNFL7711

Excellent service, brand new showroom, they replaced my battery under warranty and fully inspected my car, I will be back in two months to lease another car from this dealership

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Yes
Employees Worked With
Dave Hartzell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Bonora
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ashlee Castle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Wes
January 18, 2019

"Disappointed with this visit"

- MJN

They did a good job on service of my brakes, filter replacement and fluid changes. I was told my car would be washed and was very disappointed that neither the interior or exterior were cleaned. My analog clock light flickers and I was quoted over $600.00 for repair/replacement of this item. There are numerous reports and videos on the internet about this problem with the Infiniti clock and I was told that there was a service bulletin issued about this problem. I feel that Infiniti should be responsible for the repair of this defect. This is my 5th Infiniti and they have always covered their defects in the past.

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Recommend Dealer
Yes
Employees Worked With
Service
January 18, 2019

"Interior lighting"

- JoeJuliano

Great service! Dave Cortachuck is awesome and very knowledgeable. Always provides loaner if needed. Lounge is very nice and comfortable. I would recommend all my friends to Infiniti.

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Yes
Employees Worked With
Dave cortachuck
January 18, 2019

"They took care of my flat tire and my doggy Daisy!"

- jgoyer

What an awesome experience! My tire went flat due to a nail puncture on my way back to Orlando. I was so fortunate to come to this dealership before it went completely flat. I had my dog Daisy with me. They are 100% pet friendly with treats and all! I received A+ service and even got a complete car wash!

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Yes
Employees Worked With
GUY do not know his last name! Very helpful and would recommend!
January 17, 2019

"Very Efficient and Helpful Staff"

- Diane K

Came into service area w/o an appointment to have key fob batteries replaced. Within minutes they determined it was not the key fob batteries that were my problem, but potentially my car battery. They immediately set up an appointment to have my car battery assessed/replaced, and gave me a loaner car to use so I could attend an appointment I had scheduled. 2 hours later I received a text that my car was done. Being new to experiencing the dealership service department, I was highly impressed with the customer service received from Ed and Dave G.

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Recommend Dealer
Yes
Employees Worked With
Ed and Dave in service department
January 16, 2019

"Quick and efficient "

- KATHIE HART

I had a problem with my seatbelt on my recently purchased Infiniti. David G. In service took care of it within a few minutes! Excellent!

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Recommend Dealer
Yes
Employees Worked With
George Dukas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : David Gordiychuk
January 15, 2019

"Excellent Service from David !!! "

- d.stinebaugh

We are moving to LWR from the Atlanta area & have had excellent service from Infinity of Roswell. Have a 2013 JX-35 and plan to replace in 2019. Will definitely consider buying another Infinity in the near future.

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Recommend Dealer
Yes
Employees Worked With
Dan Bonora
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : David Gordiychuk Service Advisor
January 15, 2019

"Routine maintenance visit"

- INDYLUSH2

Got me in quickly and finished faster than the original estimate of how long it would take. Prices about what I would have paid at any generic repair/maintenance shop.

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Recommend Dealer
Yes
Employees Worked With
Don't remember service advisers name but I don't it's listed above.
January 15, 2019

"Great Service "

- JOLINH

Always service my QX keeping it running smooth then leave with a shine. The waiting room is comfortable and relaxing. Staff are always friendly. Thank u

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Recommend Dealer
Yes
Employees Worked With
Wesley
1
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