INFINITI of Van Nuys

2 Visits for Battery and Maintenance I went to the Infiniti of Van Nuys Service Center because I was having trouble with my battery. The representative Wilson Chihuahua was very helpful a I went to the Infiniti of Van Nuys Service Center because I was having trouble with my battery. The representative Wilson Chihuahua was very helpful and made my experience very easy and quick as it is not very easy for women to go to the dealerships. Then I went again for regular maintenance last weekend and again Wilson Chihuahua help me with the entire process and he was very professional and helpful. More

car purchase I purchased a car from Infiniti of Van Nuys, and I was very happy with the service and sales experience. It was straight to the point. But the service I purchased a car from Infiniti of Van Nuys, and I was very happy with the service and sales experience. It was straight to the point. But the service of the sales person, and finance department that made the experience great. More

Great service and a pleasant experience from the team Great service from Andy and his team. The whole experience was very pleasant and I would recommend this dealership to people looking for a car. Andy i Great service from Andy and his team. The whole experience was very pleasant and I would recommend this dealership to people looking for a car. Andy is very knowledgeable and professional. He delivers excellent all around purchase/lease process. Well done. More

Exception service Rick Robertson in the service department was extremely professional, friendly, knowledgable and went out of his way to make sure the trouble I was hav Rick Robertson in the service department was extremely professional, friendly, knowledgable and went out of his way to make sure the trouble I was having with my car was resolved to my complete satisfaction. Thank you! More

Amazing and fun Kenny wasn't just helpful but he made my experience buying my first Infiniti fun. I was able to trust him off the bat. I know I can call him up and as Kenny wasn't just helpful but he made my experience buying my first Infiniti fun. I was able to trust him off the bat. I know I can call him up and ask for his help. The way he treats customers is the way every dealer should treat their customers. Earlier that day I had test driven the Camaro but it wasn't as fun when compared to test driving the Infiniti. I hope other people have an equally great experience when buying/leasing a car. I am not only satisfied with the vehicle but I am highly satisfied with the customer service. More

Excellent Service I received excellent service. Took my vehicle in to get checked out before the warranty expired. Rick Robinson was great!! He went above and beyond. I received excellent service. Took my vehicle in to get checked out before the warranty expired. Rick Robinson was great!! He went above and beyond. Highly recommend this Infiniti dealership!! More

Excellent Service. Excellent Service and staff. Wilson Chihuahua was very knowledgeable and took care of us right away. The staff are always looking out for their custo Excellent Service and staff. Wilson Chihuahua was very knowledgeable and took care of us right away. The staff are always looking out for their customer(s). More

Great experience I had such a great experience with Rick and this service dept last time that i decided to get my brake work done by them a few months later. Rick did I had such a great experience with Rick and this service dept last time that i decided to get my brake work done by them a few months later. Rick did not disappoint - great straight up kind of guy; the exact type of service manager you always hope to get, but never usually do. I have an older 2004 and I was in last time for engine problems which they fixed nicely without trying to gouge me. I usually get my brakes taken care of somewhere else - glad I brought my car back to them again. More

Never an Issue. Perfect ! This dealership is so lucky to have Rick Robinson on their team. Whenever I bring the car in for service, he's right on it, and stays on it, reportin This dealership is so lucky to have Rick Robinson on their team. Whenever I bring the car in for service, he's right on it, and stays on it, reporting to me what's going on, what the team is doing until it's done. Yes it's always washed when he hands me the keys. Rick cares about his customers, and about their vehicles. A person like that is very rare in this world. Thanks Rick ! More

Great experience! I echo Enzoman's review to the letter. Rick is truly a treasure. And the trip home felt like I was driving a new car. And let's not forget the the ver I echo Enzoman's review to the letter. Rick is truly a treasure. And the trip home felt like I was driving a new car. And let's not forget the the very comfortable waiting lounge. More