INFINITI of West Chester

Best New Car Experience - Thank you Burton. Over the years my wife and I have bought a significant number of cars(more than most people) from various dealerships. This time my wife was looking Over the years my wife and I have bought a significant number of cars(more than most people) from various dealerships. This time my wife was looking to trade her cars for a QX60 and Burton Jensen made this experience the best by far. We went in with a difficult transaction(two trades, both with remaining lease payments) with very specific demands. We visited several other dealerships and we were consistently told it was "in our best interest" to wait until the leases were up on our two trades. Burton took the time to understand our reasoning for trading the two vehicles and what we were trying to accomplish. At the end of the day my wife wanted too much car for too little payment. We thought any deal was dead because our expectations were too high. Burton and the finance team made one last ditch effort, this last ditch effort meant give and take on both sides. This give and take convinced us to close the deal and accept that we got the car we wanted for a reasonable price and both sides were able to benefit from the transaction. As soon as Burton can find a way to get me out of my car and into a Q50s you can bet we will be closing that deal as well. More

Thank you, Burton Jensen! Patient, friendly, kind, knowledgeable... The list could go on and on to describe our sales rep, Burton Jensen!! This was a first car purchase for my Patient, friendly, kind, knowledgeable... The list could go on and on to describe our sales rep, Burton Jensen!! This was a first car purchase for my son and Burton was so patient with us as we were weighing out the pros and cons of the many choices available to us at Infiniti of West Chester. By the end of our visit, my son and I considered Burton a friend. He always kept our best interests in mind, took the time to get to know us, and matched us up with the perfect vehicle for my son! Thank you, Burton, for making what could have been a stressful situation a fun first experience for my son! More

Burton Jensen- A must to work with! My Husband and I had a great experience with the entire team at Infiniti of West Chester, but especially with our sales rep Burton Jensen. He is a cl My Husband and I had a great experience with the entire team at Infiniti of West Chester, but especially with our sales rep Burton Jensen. He is a class act and a breath of fresh air to work with. He was very knowledge, answered all of our questions at an hour we asked them, he was patient with us when we brought our two kids (age 2 and 4), and never once pressured us to buy. If you are considering an Infiniti please ask for Burton! You will not be disappointed. We ended up with the QX60 and we LOVE it! We have had a few questions post sale and Burton is still answering his phone at all hours! More

Excellent experience! I recently bought my first new car from Infiniti of West Chester and it was a great experience thanks to Burton Jensen. I was very nervous about purc I recently bought my first new car from Infiniti of West Chester and it was a great experience thanks to Burton Jensen. I was very nervous about purchasing a car, given all the variables to consider, but Burton held my hand through the whole process. The other gentlemen at the dealership were equally as helpful and patient (admittedly, I am a bit of a pain in the neck and ask a lot of questions). I love my car! My sister has a BMW and I think the Infiniti has a much nicer interior, and I also find it to be quicker. My next car will by the G50! More

Great experience, great sales person Infiniti of West Chester is a clean, spacious and beautiful showroom and car dealership. They don't just sell luxury cars; they work closely with Ext Infiniti of West Chester is a clean, spacious and beautiful showroom and car dealership. They don't just sell luxury cars; they work closely with Exton Nissan and can show and sell vehicles to fit many budgets. Our salesman was Tim Golonka. He really went the extra mile to help my husband and I find the car that was right for our family. While the price was not bargain-cheap, we felt it was more than fair and we were happy with the vehicle we found. Tim was conscious of our budget and worked with us to get the payments where we wanted them. I would highly recommend Tim and Infiniti of West Chester to other customers in the market for a quality pre-owned car. More

Great Experience My experience was fantastic! From everyone I came in contact with to the Sales consultant and the final purchse signing with the sales manager. The Sa My experience was fantastic! From everyone I came in contact with to the Sales consultant and the final purchse signing with the sales manager. The Sales consultant and Sales manager were over the top good. More

Burton Jensen Provides Excellent Service at Buyer's Pace! My experience at Infiniti of West Chester was very enjoyable. The process was tailored to meet my specific needs which included a few visits, some res My experience at Infiniti of West Chester was very enjoyable. The process was tailored to meet my specific needs which included a few visits, some rescheduling, kids in the background and time to think about my decision. My salesperson, Burton Jensen, was fantastic from start to finish. At no time did I feel like there was a sales pitch or any pressure. I would strongly recommend this dealership and my salesperson to others. More

Paul Gibson Execellent in personallity. I recently purchased a Dodge Challenger from Infiniti of West Chester. I found the car online and was very interested in it. Unfortunately, I live abo I recently purchased a Dodge Challenger from Infiniti of West Chester. I found the car online and was very interested in it. Unfortunately, I live about a good 45 minutes away from the dealership. When I made it to the dealership, I was greeted by Paul, and asked him about the Challenger. Paul was very enthusiastic and knowledgeable about the Challenger. After a test drive and his enthusiasm, I was sold. However I admit, I was still very skeptical about purchasing a Dodge from an Infinity dealership. Additionally I was a bit worried about the service I would receive, if the car needed something. However, Paul put all my worries to ease with explaining how professional their service staff was. So I bought the car and the entire staff was incredibly friendly during the whole visit. I would highly recommend the West Chester Infinity dealership, as well as Paul, to my friends and family. Sincerely Mike More

Great Service No Pressure My time at the Infiniti of West Chester was very enjoyable. The process was quick and easy. All of the employees were easy to work with and friendly. My time at the Infiniti of West Chester was very enjoyable. The process was quick and easy. All of the employees were easy to work with and friendly. My salesperson, Burton Jensen, definitely went the extra mile in answering all of my questions about the vehicle that I ended up purchasing. At no time did I feel like there was a sales pitch or any pressure. I would strongly recommend this dealership and my salesperson to others. More

Researching for my next lease after the Lexus GS 350 From the start when I visited this dealership, the new care sales representative (Mark Bowers) was friendly, accommodating and a pleasure to speak wit From the start when I visited this dealership, the new care sales representative (Mark Bowers) was friendly, accommodating and a pleasure to speak with. I stopped by the dealership on 2 occasions over a 3 month period and Mark was consistent in his behavior. No pressure and he listened carefully to me. This dealership is well served and represented by having people like Mark Bowers work for them. I've decided on another vehicle, but my experience at this dealership would have me consider an Infinity for my family and friends. Thank you. More