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INFINITI of the Palm Beaches - Service Center

4.7

286 Lifetime Service Reviews

3031 Okeechobee Blvd, West Palm Beach, Florida 33409

286 Reviews of Infiniti of the Palm Beaches - Service Center

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September 11, 2018

"Quick, smooth check in, short wait for oil/filter change; "

- Don

Service Writers like Danny Solozano make all the difference. Danny is the best! Knowledgeable and honest; does what he said he would do when he said he would do it. Danny is why I keep coming back to Schumacher.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 12, 2018 -

INFINITI of the Palm Beaches responded

Don, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Danny. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

September 11, 2018

"Great dealership"

- Q50

The service department is great to work with as they are honest and will let you know if something should be done. I always leave feeling that I was very well serviced!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 12, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience in the service department here at Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

August 28, 2018

"Raymond provides exceptional service"

- Beverly123

Raymond Graham, our service consultant, provides professional and knowledgeable service for our vehicles. He goes above and beyond to make sure we are taken care of. He explains issues thoroughly and offers advise. He is the reason we will stay we would continue to buy our cars at Schumacher. Beverly & Keith Levine

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 29, 2018 -

INFINITI of the Palm Beaches responded

Beverly & Keith, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Raymond! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

August 20, 2018

"Service was excellent and Danny was very professional."

- Infinitimanyes

Danny was his usual professional self and made the experience great as I.always expect. Danny is a good service advisor and I always ask for him when I schedule service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent 5-star review. I am glad that you had a great experience with Danny in the service department, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

August 11, 2018

"Great service "

- ECristal

Every time I take my Infinity in for service it’s a pleasure. Starting from the arrival till I leave. Danny the service representative is very professional and helpful. He will treat you like family.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wilbert Rejouis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sal Delgreco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
JP Perrone
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 20, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review, Danny, Wilbert, Sal, and JP are a great asset to our team. If we could assist you any further please don't hesitate to contact us. Lisa Parker Director of Customer Relations 561-253-6228

August 06, 2018

"Oil Change"

- infinity qx70

Justin had me in and out in the time he said he would including tire rotation. My car was as clean as when i dropped it off. I was very happy !!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Blasko
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review, we appreciate you taking the time out to share the experience you had with Justin and glad to hear you are very happy! If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

August 02, 2018

"Consistent professionalism "

- Firefighter416

Service department withDanny Solonzano is always efficient and friendly. Offers suggestions for improvement but does not do the “ hard sell” on add ones. And the wash your car!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 25, 2018

"Excellent service."

- allan1023

Routine service appm't, but done efficiently & timely.Waiting area was clean, with coffee area & snacks. didn't mind waiting. Enjoyed having our car cleaned.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin- Service
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review, Allan, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 22, 2018

"Outstanding"

- Atique

From he moment I pulled up to the service area, all the personal are ready to assist with the car issue. Carrie is very courteous, polite, friendly and is tentative to the details of the work completed. Very pleasant experience. Thanks .

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carrie McCarty
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 19, 2018

"Excellent, awesome 👍"

- Santy

I know Danny Solozano since I bought my Car almost 5 yrs ago and He always treat me with respect, courtesy, honest and caring of any issues that I have concerning to my car. Definitely, I will recommend to anyone to go to Infinity at Palm Beach for any services. I can't thank Danny enough for all the good services that He gave me every time that I go to Infinity of Palm Beach. Thank You Danny

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Santy, thank for your taking the time to provide this excellent 5-star review for Schumacher Auto and Danny Solozano. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

Aug 29, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Ira. We appreciate your business and hope to see you again soon! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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