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Ide Honda
Rochester, NY
1,499 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,499 reviews
April 15, 2024
Joe was wonderful with me. As a 1st time buyer at a dealership I was very nervous this was all going to be too good to be true. He eased any worry in my mind, helped me to find As a 1st time buyer at a dealership I was very nervous this was all going to be too good to be true. He eased any worry in my mind, helped me to find a better suited fit when my initial choice failed, very friendly & walked me through each and every step. 100% would come back to Ide to work with Joe again - thank you so much! More
by betsyemmgee
Helpful April 13, 2024
First let me begin by saying that the Service Technicians at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for services and with that I have an issue. I needed to have new shark fin antenna installed. I was quoted in excess of $1100.00 which included 6 hour of labor.. I said no way. When I responded to a survey with frown face I received a call saying they were just following Honda's "book" prices and said they would do it for half the labor. Still excess of $600. I told them I would get back to them I bought a genuine Honda part with shipping for $47 online.. A very automotive savvy friend installed it for me in less than an hour and commented that it was a very easy straight forward installation. Rich Ide, you smile and say you want to earn my business, explain that one to me. Not that way.....oh and I have purchased 4 cars from you in the past. More
by sbharrison57
Employees Worked With
April 12, 2024
Brad made the buying process quick and effortless. He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worrie He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worries were wiped away and he handled everything for me that he could on his end to make my life easier. More
by Joey R
April 11, 2024
We brought our new-to-us 2021 Honda Pilot in for a potential issue with the engine idle stop system. The service center representatives, particularly Heather Blodgett, treated us very well from intak potential issue with the engine idle stop system. The service center representatives, particularly Heather Blodgett, treated us very well from intake to vehicle pick up. Ms. Blodgett was kind, friendly, professional and knowledgeable about both the issue, which was covered by our warranty, and remedy. Additionally, she anticipated and addressed our concerns before we even vocalized them. Well done. Only word of caution: Don't ask her to staple your documents together. We suspect she is paid by the staple. =) More
by Steven Thoma
Employees Worked With
April 06, 2024
Jennifer Flammia is as kind, focused, and motivated as any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to ant any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to anticipate the needs of your client and to empathize. She is the consummate professional and just an outstanding sales professional. More
by tpmedia
April 02, 2024
I just leased my second Civic through Joe Latus. Joe was friendly, knowledgeable, and very professional. I told him what I was looking for and what my budget was. He was able to get me a test dri Joe was friendly, knowledgeable, and very professional. I told him what I was looking for and what my budget was. He was able to get me a test drive for what I was looking for. Explained all the dashboard controls. A pleasant experience was had. The whole process went very well. I will recommend this dealership to friends/family looking for a car! More
by jb0416
April 01, 2024
Jennifer Flammia was my salesperson at IDE Honda, she did an exceptional job and helped me get the car I wanted. I was very appreciative of everything she did to help me. an exceptional job and helped me get the car I wanted. I was very appreciative of everything she did to help me. More
by mtulloch11
March 30, 2024
Brad made my first car-buying process easy, quick, and super effective. I ended up with an even better car than I could have imagined! He was patient and super transparent throughout the process. super effective. I ended up with an even better car than I could have imagined! He was patient and super transparent throughout the process. More
by HRV-2024
March 28, 2024
I leased a 2024 Odyssey from Brad Constantino. He was extremely knowledgeable courteous & helpful in getting the car in the time frame promised. I look forward to working with in the future. He was extremely knowledgeable courteous & helpful in getting the car in the time frame promised. I look forward to working with in the future. More
by bkress8103
March 28, 2024
Instead of “dreading” having my Honda HRV (that I love…. and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my vehicle will receive A-1 service - backed by honesty and integrity. I know I’ve said it before, but I’ll say it again…. Jim is a huge asset to IDE Honda! More
by susanlofurno
Employees Worked With
