Ide Honda

First Time Success! I bought my car in late August from Joe Preteroti. It was my first time buying a car, so there was a lot I didn't know. Joe Preteroti was incredibly t I bought my car in late August from Joe Preteroti. It was my first time buying a car, so there was a lot I didn't know. Joe Preteroti was incredibly thorough, knowledgeable, and supportive throughout the entire process. He always made sure I was getting the best deal, and was patient with my many questions. I never felt like I was being sold, tricked, or misled. I highly recommend seeing Joe, whether you are a first time car buyer or not. More

First Time Buying Experience I had an outstanding experience at Dick Ide Honda. Jose Santa was extremely helpful and knowledgeable. He offered a great deal in purchasing a new Hon I had an outstanding experience at Dick Ide Honda. Jose Santa was extremely helpful and knowledgeable. He offered a great deal in purchasing a new Honda CRV. Everyone at Dick Ide was very friendly and helpful. I would like to continue working with Jose Santa again. More

Daughters First Car It was time for my daughters first car. I made a point to visit local Honda dealer, Dick Ide, and was fortunate to meet Joe Preteroti. He was extraord It was time for my daughters first car. I made a point to visit local Honda dealer, Dick Ide, and was fortunate to meet Joe Preteroti. He was extraordinarily patient, thorough and very attentive to insure my daughter's questions and concerns were answered. As a father, his professionalism, knowledge, and ability to simply communicate to my daughter and I why the Civic was our best option was the reason we did the deal on the Civic and with Ide. His follow-up through the sales closing and delivery cycle were as the pre-sale process, thorough and professionally managed. He made a personal phone call to my daughter after to thank her for the business and ask if any issues or if any questions needed answering. I found Joe to be one, if not the best sales representative I have ever dealt with. Because of Joe, and our experience with buying our first Honda, we will be seeking him out next year when we trade in a Ford. Thank you Joe! More

Better than others I hate buying cars. I usually have to turn into a complete xxxxx to get a reasonable price for the vehicle. I went to Dick Ide Honda looking for a H I hate buying cars. I usually have to turn into a complete xxxxx to get a reasonable price for the vehicle. I went to Dick Ide Honda looking for a Honda Pilot & met with Jose Santa. He did a great job of making the buying experience more enjoyable. Many businesses today have lost the ideal that people make the business successful. I don't buy from Dick Ide because their Honda product is better than other dealers Hondas. The only separation between dealers is the people. People make the ultimate difference. In this case, Jose Santa was a pleasure to work with and I will return for my next vehicle. More

Another GREAT Ide experience! My salesman was Brad Constantino...man, does he know his stuff! I would recommend Ide Honda in Penfield, NY and Brad to anyone looking for a new Hond My salesman was Brad Constantino...man, does he know his stuff! I would recommend Ide Honda in Penfield, NY and Brad to anyone looking for a new Honda! This is the fifth Honda my family has leased from Ide Honda. Thanks, guys! More

First free oil change and tire rotation After purchasing a Honda Civic from this dealership back in January 2014 for my college age daughter, we were finally able to get the first "free” oil After purchasing a Honda Civic from this dealership back in January 2014 for my college age daughter, we were finally able to get the first "free” oil change and tire rotation at 5900 miles on Veterans' Day, November 11th. We called three times to try to schedule the service throughout the year to no avail, we had to wait until the service light came on, they were adamant. It finally did and I had an appointment for 9 AM on November 11th and told the appointment would take about 1 hour and 40 minutes. I arrived around 8:40 and did the typical drop off process. I waited in the waiting area and next thing you know after about 35 minutes my car was ready. At check out I was told I owed $149. I was a little shocked; the service rep started explaining, in detail, that they performed the 7500 mile service, which included doing something to the breaks. I did not realize that I agreed to the service because it was not explained to me and a price was not given to me prior because I would have called my husband to see if the service was actually needed. I paid and told my husband who was very upset because the service did not need to be done at 5900 miles. The bottom line is that they were adamant about the miles for the "free" oil change and tire rotation but not so adamant about the 7500 mile service. After discussing this with the service manager they refunded me $60 but I ended up paying $90 for something that was not needed or explained to me. My husband also checked the breaks and they had not been adjusted or cleaned and they did not top off all the fluids, which was supposed to be included. They did change the oil because there was oil spillage and the tires were rotated. More

Couldn't have been easier! We walked into Dick Ide just to "look", met our engaging salesman Joe Allbright, and 1 1/2 hrs later left with signed contract in hand for our first l We walked into Dick Ide just to "look", met our engaging salesman Joe Allbright, and 1 1/2 hrs later left with signed contract in hand for our first leased Honda and we've loved it ever since! Joe made the purchase painless by keeping within our price range and introducing us to the CRV which totally fit our lifestyle. The service has been easy to schedule and quickly completed. We'll be back to see Joe when the lease is up to see what he's got to show us next! More

Great first car buying experience! I recently purchased my first car at this dealership and was met with patience and friendliness by everyone I encountered. Joe Preteroti was an excell I recently purchased my first car at this dealership and was met with patience and friendliness by everyone I encountered. Joe Preteroti was an excellent salesman, answered all my questions, helped me to liaise with the dealership's financing services and I was fortunate enough to leave with a beautiful certified preowned Honda and monthly payments I can afford! I have recommended and will continue to recommend this dealership and salesman to anyone I know interested in a car and looking for a welcoming and non-pushy environment!; thank you Dick Ide! More

Great Experiance! I recently purchased a 2014 Honda Accord sport from Dick Ide Honda, Brad Constantino was very helpful and was patient answering all my questions. His I recently purchased a 2014 Honda Accord sport from Dick Ide Honda, Brad Constantino was very helpful and was patient answering all my questions. His knowledge of Honda's was very apparent. He was able to help me get the car I really wanted while staying within my budget. He even noticed a small imperfection on the hood and promised a replacement. I'm so happy with my Honda and I'm finding every exscuse to drive it. I would definetly recommend Dick Ide and Brad to my family and friends. I also love the free oil changes for the life of the car! More

2015 Honda Pilot I just want to say that Brad made buying this Honda Pilot the easiest & most pleasant purchasing experience I have ever had. The financial people were I just want to say that Brad made buying this Honda Pilot the easiest & most pleasant purchasing experience I have ever had. The financial people were also very friendly & helpful. I would definetly recommend Dick Ide Honda and Brad would be the salesman I would recommend. Very personable and honest. You don't often find that in a car salesman. It changed our outlook on buying a car. More