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Ide Honda

Rochester, NY

4.8
1,500 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,500 reviews

December 31, 2012

On 12/28/12, as I began to drive to work - which is 40 minutes from home, my steering wheel was shaking profusely. I turned the car around and headed to Dick Ide. When I arrived at the service area, Linda More

by Joanne Pagano
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
Jan 02, 2013 -

Ide Honda responded

Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience with Linda during your recent trip to Dick Ide Honda. We will always be here to help, so please do not hesitate to let us know if you have any questions regarding your car. Thank you so much for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more! Thanks again, -Rich Ide

December 27, 2012

Brad was extremely friendly and helpful. He was patient and I did not feel pressure to make a decision immediately. The process was very straight-forward and seamless. I would definitely recommend this dea More

by Jrae1126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2012 -

Ide Honda responded

Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and working with Brad! We make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new vehicle! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

December 13, 2012

This was my 3rd purchase from Brad and Ide Honda...I am again very pleased with my experiences and continue to send multiple friends family and co workers into Brad for a new or used vehicle. He really goe More

by AC1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Dec 17, 2012 -

Ide Honda responded

Thank you for taking the time to leave us with this fantastic review, it was our pleasure to help you again during your recent visit! It is so nice to hear the positive feedback about your experience working with Brad, and don’t hesitate to give us a call if you have any questions in the future! Thank you for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Thanks again, - Rich Ide

December 13, 2012

This was by far the best and most pleasant buying experience that I have ever had. Brad was very professional, very informative and is quite knowledgeable. I have and will continue to recommend Brad More

by BidzerM55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 17, 2012 -

Ide Honda responded

Thank you for leaving us such an excellent review, it was our pleasure to assist you and we hope that Brad achieved our goal of providing the best customer service possible! Congratulations on your new vehicle, and don't forget to find us on Facebook and Twitter for inventory, contests, deals, and more! Thanks again, -Rich Ide

December 11, 2012

My experience at Dick Ide Honda was great. Every person I dealt with was easy to work with and was very 'no pressure'. Working with Brad was great- he gave me the space and time that I needed in order to mak More

by jrp612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2012 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that Brad and our team could provide you with such a positive car buying experience, and we look forward to seeing you again. We hope that you are enjoying driving your new vehicle, and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

December 11, 2012

We are repeat customers and this is the second vehicle that we purchased from Dick Ide, we initially heard about it through a friend. Brad made our car shopping experience very enjoyable. He was able to m More

by paulfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Dec 12, 2012 -

Ide Honda responded

Thank you for leaving us such an excellent review; we hope you are enjoying your new Odyssey! It was our pleasure as well as Brad's, to assist you in your car-buying experience again, and we hope that we achieved our goal of providing the best customer service possible. We look forward to the chance to help you in the future, and please don’t hesitate to give us a call or stop in. Thank you for choosing Dick Ide Honda and congratulations on your new Odyssey! Find us on Facebook and Twitter for inventory, contests, deals, and more! Thanks again, -Rich Ide

December 09, 2012

Brad was a pleasure to work with. I got a fair price for my trade and I picked up my new car the next day. Great dealership! More

by Smburke21
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2012 -

Ide Honda responded

Thank you for your kind review regarding the time spent purchasing your new vehicle here at Dick Ide Honda, as well as your dealings with Brad. He continues to go above and beyond customer service standards and expectations, and he will be thrilled to hear you were so pleased with his service. Congratulations on your new vehicle, and let us know if there is anything else we can assist with! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

December 07, 2012

I LOVE my new CRV and I feel that we received excellent customer service and a fair price. I feel that Bran Constantino was very helpful and honest about getting the most for our money. He was enthusiast More

by jlanpher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jodi D. Lanpher
Dec 12, 2012 -

Ide Honda responded

Jodi and Eric, It is always great to hear about positive customer experiences, so thank you for taking the time to share yours with us. Brad works hard to give each guest an excellent experience, and we are happy that he got you into a great car with no hassle. Please contact us if there's anything we can do for you in the future, and enjoy your new CR-V! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

December 06, 2012

Brad was very professional and friendly. He made it very easy for me to choose my CRV that I have been wanting. He even made sure to have the color that I wanted delivered to Honda the next day. I will def More

by Ehagen14
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

Ide Honda responded

Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience with Brad during your recent trip to Dick Ide Honda. We're always here to help, so please do not hesitate to let us know if you have any questions regarding your new CR-V. Thank you so much for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more. Thanks again, -Rich Ide

December 06, 2012

Brad was an excellent salesman and very helpful. He is very knowledgable about the entire Honda line of cars. He made leasing a new vehicle very easy. This was our second time working together. More

by glabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2012 -

Ide Honda responded

We truly appreciate your kind words about Dick Ide Honda and your experience working with Brad. Here at Dick Ide Honda we are on your side, and we are glad you were able to experience this first-hand while buying your new car with us! Congratulations on your new Honda and please let us know if there is anything else we can do to help. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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