Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
As soon as I walked in I was greeted with smiles! (I think my dog helped lol) Heather was super quick to get me situated and keep me informed of what was going on. They gave me a loaner and called me (I think my dog helped lol) Heather was super quick to get me situated and keep me informed of what was going on. They gave me a loaner and called me back with an update to let me know what was going on. Absolutely amazing person! Personable, courteous, professional, ALL THE THINGS! Couldn't be happier! More
I couldn’t be happier with my decision to use Ide Honda as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step meant. I went in alone, a bit intimated at the thought of making this big decision on my own. I left confident in my decision and now have my ideal car. Thankful for Jasmin’s knowledge and will keep recommending Ide Honda to everyone who needs a car! More
What a dream it turned out to be. After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard f After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard for customer service, needless to say I did not nor will I ever return to Garber Honda. I absolutely dreaded having to “restart.” Luckily, Ide Honda specifically Brad turned my experience into a pleasant one! There was zero bull being pulled, straight to the point and provide feedback on exactly what I was looking for and within my budget. Brad is knowledgeable, experienced, educated, and genuinely kind, a real people person! All in all the whole experience took 2 hours from when I walked in (a scheduled appointment) to when I picked up my new car. I can’t say enough great things about Brad and the Ide Honda team as a whole. I will recommend Ide Honda to anyone any day! More
I bought a used 2019 Honda CRV from Ide on 2/28/24 and my experience with Jennifer Flammia, my sales agent was fantastic! She was very knowledgeable, responsive and absolutely great to work with. I absolute experience with Jennifer Flammia, my sales agent was fantastic! She was very knowledgeable, responsive and absolutely great to work with. I absolutely love my new to me car and the experience I had with Jenn at Ide. Al Gleichauf was great and super helpful, as well as TJ in finance. I am a very happy customer and love my new to me CRV. More
This was my first time purchasing a vehicle on my own and my salesman, Julian Barona, was so great to work with. I am so appreciative of the time he spent with me. It was a very positive experience, and I wo my salesman, Julian Barona, was so great to work with. I am so appreciative of the time he spent with me. It was a very positive experience, and I would highly recommend Julian to my family and friends! More
I recently had the pleasure of buying my new Ridgeline from Ide Honda and I couldn't be happier with the entire experience. From start to finish, everything went smoothly, thanks to the outstanding serv from Ide Honda and I couldn't be happier with the entire experience. From start to finish, everything went smoothly, thanks to the outstanding service provided by Jennifer Flammia, my salesperson, and Kiersten Herman, the Financial Services Mgr. First and foremost, Jennifer and the staff at the dealership were incredibly friendly and professional. They made me feel welcome from the moment I stepped through the door, and their genuine interest in helping me buy my vehicle was evident throughout the process. The dealership's appraisal process was thorough and fair, ensuring that I received a competitive offer for my trade-in. They took the time to inspect every aspect of my trade-in and provided me with a transparent breakdown of their evaluation. Once we agreed on a price, the paperwork was handled efficiently, with the staff guiding me through each step of the process. They made sure that I understood everything involved and answered all of my questions with patience and clarity. What truly set this dealership apart, however, was their commitment to customer satisfaction. They went above and beyond to ensure that I had a positive experience. Overall, I couldn't be more impressed with the service I received from Jennifer and this dealership. Buying my vehicle was stress-free and straightforward, thanks to their professionalism and dedication to providing top-notch customer service. I would highly recommend them to anyone looking to buy their vehicle without hassle. More
I recently purchased a 2024 Honda Civic Sport from IDE Honda and Juan was terrific throughout the entire process. Being a younger client myself, having a younger sales rep was terrific. I’ve heard that ca Honda and Juan was terrific throughout the entire process. Being a younger client myself, having a younger sales rep was terrific. I’ve heard that car buying can be a hassle sometimes but this experience was very enjoyable and stress free. Juan was very easy to communicate with when it came to gathering documents and setting up appointments. He gave me his phone number so all I had to do what shoot him a quick text if I had a question and I would get an answer within a few hours. Overall I’d give this experience a 11/10 and I’d also like to mention Tj and Kiersten who also assisted me and were terrific at what they do. Thanks IDE! More
I recently traded in my 2009 Honda Ridgeline for a 2024 Ridgeline and had a great no hassle experience working with Emerson Benner along with a great price. I received a very fair trade-in deal for the old Ridgeline and had a great no hassle experience working with Emerson Benner along with a great price. I received a very fair trade-in deal for the old Ridgeline and I'm very happy with the outcome. Love my new ride! Thanks Emerson for all your hard work!! More
Jasmin has helped me find right and reasonable price for my new car. She’s very patience with me especially tried her hardest communicating with me due to my hearing loss. I really appreciate her time and p my new car. She’s very patience with me especially tried her hardest communicating with me due to my hearing loss. I really appreciate her time and patience with me. More
I just purchased a Certified pre-owned HR-V from Ide Honda, and I couldn't be happier. My sales agent, Jasmin, was fantastic. She was friendly, knowledgeable, and very helpful. I told her what I was loo Honda, and I couldn't be happier. My sales agent, Jasmin, was fantastic. She was friendly, knowledgeable, and very helpful. I told her what I was looking for and what my budget was, and she had a list of cars ready when I got to the showroom. With her help, I was able to purchase a vehicle that exceeded my expectations. Kiersten in finance was great as well. She answered all my questions, and made the financing process easy. I wouldn't hesitate to recommend Jasmin & Ide Honda to anyone looking for an easy, pressure-free car buying experience. More