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Ide Volkswagen

East Rochester, NY

4.9
976 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 976 reviews

February 21, 2020

I bought a used vehicle and was very happy until I got home. There were a few issues with the car that i was unaware of and was wortied that dealership wouldn't fix the issues. I was wrong. I spoke with More

by Heather
Recommend Dealer
Yes
Employees Worked With
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Lessord, Nick Marchioli, Mike Maddalena
Feb 27, 2020 -

Ide Volkswagen responded

Hi Heather, I'm so sorry to hear you've had trouble with your car. I want to make sure we resolve all issues for you. Can you provide your contact information in an email to feedback@idedealerships.com. I hope we can reconcile these issues for you and prevent anything from happening in the future.

February 19, 2020

Great place dealer came up to us when we walked in asked what we wanted and helped us with the purchase. They called a few banks to get us the best rates on are loan. The dealer called us and got quickly ba More

by mikedutchak123
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Purchase of Atlas I had a great experience with obtaining my new Atlas at Ide VW with David. I am a CPA and I needed to be in and out quick - and that is exactly what More

by kzawodzinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2020

Worked with David on my purchase of a 2019 Jetta GLI. Very easy to work with, low stress, no pressure, gave me a good deal. Highly recommended! More

by zayasraymond
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
February 15, 2020

I worked with David Ruzhansky when purchasing my 19 Golf R. I also bought a 16 Tiguan from David a few years back. 10 out of 10 would recommend. He is a gentlemen who knows his stuff and does not put any ex More

by Mjaquino1
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

Above and Beyond I came in the day after a huge snow storm for a service appointment on my current VW. I had planned to test drive a couple of vehicles to begin planni More

by balewis720
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Lessord
February 09, 2020

Service Like No Other! Our experience at Ide was absolutely amazing. My husband and I were in a tough situation as we prepare for our new baby and we needed to make adjustme More

by dber1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
February 08, 2020

So excited to be part of the Volkswagen family! Spencer delivered on his promise and was very knowledgeable with the Jetta. Already loving the new ride! More

by Charlene
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Standen
February 04, 2020

Truly a no-nonsense experience My goals were pretty clear as I drove into the parking lot at Ide Volkswagen for the 1st time: 1. I knew what car I wanted to test drive. 2. I was l More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchioli, Tammi Standen
February 04, 2020

Going to a car dealership is overwhelming and occasionally frustrating. Thank you for making the car purchasing experience a positive one! You may have a VW owner for life! More

by Andrea.redden
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchioli, Tammi Standen
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