Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Hunt for the best Hyundai My experience with Ideal was stellar. I was home for the weekend and needed to find a new car to lease quickly. Friday afternoon Robert put up with my My experience with Ideal was stellar. I was home for the weekend and needed to find a new car to lease quickly. Friday afternoon Robert put up with my indecisiveness and helped me weigh the options to secure the best Hyundai model that worked with my price range and lifestyle. General Manager, Mike, provided me with a price I couldn’t refuse. Robert and Ms. Foster, in the finance office, made sure all my paperwork, the new car, and my lease trade-in was all set and ready to go on Saturday for pickup. It was the easiest exchange I’ve ever made. Would be happy to work with Ideal in future purchases! More
Dan P. was patient and Mike was genuine I purchased a used car because I needed to keep my monthly cost low. I test drove multiple vehicles and inspected and sat inside several others. It w I purchased a used car because I needed to keep my monthly cost low. I test drove multiple vehicles and inspected and sat inside several others. It was raining that day, and while Dan could have stayed inside while I stood in the rain to make my decision, he did not, he waited outside in the rain with me as I stared at the cars! It was an overall easy process, and I would recommend this place based on my experience. More
GOOD SERVICE DEPARTMENT IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CH IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CHECKED IN AS SOON AS I ARRIVED AND WAIT WAS EASY. FYI, the names below are sales staff, not service. More
Very good The sales person was friendly, helpful and professional. The dealership was clean and had a good atmosphere. The overall car buying experience was goo The sales person was friendly, helpful and professional. The dealership was clean and had a good atmosphere. The overall car buying experience was good. I was satisfied. More
Brake service and oil change my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of th my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of the progress. More
Very pleasant experience. Robert is all you can ask for with sales. Personable, kind & helpful. He knows his product & shows pride in his work. Very down to earth & easy compan Robert is all you can ask for with sales. Personable, kind & helpful. He knows his product & shows pride in his work. Very down to earth & easy company like he’s known you for years. Personally, my preferred way to do business. Never rushed but accommodating & sensitive when necessary. Finance was also easy going & personable. I recommend Robert if you are looking for a vehicle, he will take care of you, from first chat to last handshake and after. More
Service Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they s Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they sped up my service to meet this emergency. More
My new Santa Fe I have to say I wasn't initially happy with Ideal due to a prior experience with a particular salesperson but for some reason, I found myself there ag I have to say I wasn't initially happy with Ideal due to a prior experience with a particular salesperson but for some reason, I found myself there again wanting to purchase a new Santa Fe. This time however, my salesman was Shawn Terry, a gentleman who was very nice but was in the process of learning how to sell cars. It took about 5 hours to purchase the vehicle but Shawn did his very best and was very apologetic for the length of time it took to purchase the vehicle. I did understand as everyone has to learn the ropes and, as such, he did a fine job. This is the 2nd Santa Fe I have owned and chose to purchase another as the first one was the best vehicle I have ever owned. Thank you Shawn. I hope you have the opportunity to sell many vehicles. More
Best car buying experience of my life! I have dreaded buying a new car because of past experiences where I have felt extreme pressure. The total opposite has been my experience with Dan Pai I have dreaded buying a new car because of past experiences where I have felt extreme pressure. The total opposite has been my experience with Dan Painter and Ideal Hyundai! I highly recommend this dealership and team! More
Dropin repair Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. More