Garden Grove Nissan

This dealer was my favor place since I bought my first nissan. I had bought 3 Nissan since.I used to take my vehicles for services here. On September 12, I took my Nissan Rogue for a break diagnostic. The nissan. I had bought 3 Nissan since.I used to take my vehicles for services here. On September 12, I took my Nissan Rogue for a break diagnostic. They charged me $200 for the diagnostic. I thought it was excessive but since I was planning to get the repair done and because it was to be applied towards the repair, I had no objection. they, the said that the front and back rotors needed to be resurfacing and they gave me an estimate of $800 to resurface front and back with out replacing the breaks. I asked for an estimate for replacing the breaks for the just the front. The rep said that was the same $800. I told him that it was too excessive and I asked if there was any coupon or discount available that I could use and the rep said No. I said that I was going to take my car somewhere else. He kind of treat me saying that I am still have to pay for the diagnostic. I said that it was fine that I rather do that than paying $800. I felt that as client I was not treated right. I hope they train their rep. Better. Otherwise, they will keep loosing clients. More

Hassle free buy Contacted them in regards to a certified used Nissan. Melissa returned my call immediately and our salesman Franklin was amazing. We drove off in our Contacted them in regards to a certified used Nissan. Melissa returned my call immediately and our salesman Franklin was amazing. We drove off in our new car in a matter of a few hours. Exceptional customer service with a small town feeling. I will definitely be back for my next purchase. More

Car purchase Went to get my quote for new purchase , Tammy even spent hours with me even known we told her we not really sure We will walk out with a new car . Sh Went to get my quote for new purchase , Tammy even spent hours with me even known we told her we not really sure We will walk out with a new car . She still walk me through all the features very detailed ... strongly recommended Tammy if ever think of buying a Nissans from Imperio Nissan More

Tammy was Professional and took Great care of me. Thx For going the extra mile to solve my issues. I will return and will tell my friends and family to use this dealership. For going the extra mile to solve my issues. I will return and will tell my friends and family to use this dealership. More

Thanks for helping me Tammy I took my car in for major service. Tammy listened to my issues and sent me to the right person that can take care of me. Together they got my car i I took my car in for major service. Tammy listened to my issues and sent me to the right person that can take care of me. Together they got my car in and out of service in time for my family get together. More

Good place for a new NISSAN Tammy providing excellent and professional on what do you need. Just talk with her on the phone, she can guild you through many option. Can't wait to Tammy providing excellent and professional on what do you need. Just talk with her on the phone, she can guild you through many option. Can't wait to see her in person. More

2012 maximal repair Took my 2012 maxima for servicing : Brakes, oil change, transmission flush, tire rotation. Dealer finish all the work within a few hours. Drove ho Took my 2012 maxima for servicing : Brakes, oil change, transmission flush, tire rotation. Dealer finish all the work within a few hours. Drove home and the next day the brakes were squealing. It so happenes that Tammy called me the very next day and I explained to her what happened. She was courteous and very understanding . She set me up an appointment the very next day to get the brakes fixed and set me up with a loaner car for the day. Overall very happy with the service I got. More

Excellent Service Tammy was able to get my car repaired under warranty even though I am out of the warrantee window. She went above and beyond to get an exception appro Tammy was able to get my car repaired under warranty even though I am out of the warrantee window. She went above and beyond to get an exception approved. More

Only place you should go!! The sales Manager Juan Urieta should be the general manager! He made me feel so comfortable throughout the whole transaction, and really went above an The sales Manager Juan Urieta should be the general manager! He made me feel so comfortable throughout the whole transaction, and really went above and beyond to make sure I got the best deal! I am so happy with my new 2018 Nissan Titan and thanks to Juan, Mark, and the rest of his team I got my dream truck!! This is the Only place to go for a new car or truck!! Best prices, best customer service, just simply the best!! More