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Import Masters

Great Neck, NY

3.6
363 Reviews

269 Northern Blvd Suite 201

Great Neck, NY

11021

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Showing 363 reviews

January 15, 2022

The whole process was simple and quick. Kavita is an up The whole process was simple and quick. Kavita is an up and coming great car sale young lady. AL a matter facts guy. Norman and I connected the se More

by Souatt9123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavita , Norman B, AL M, Joe S
December 16, 2021

This is my second car from Masters. My sales rep Kavita was awesome. She made the transaction quick and easy. I traded in my old car and left with a new C300 in a few hours. She was very knowledgeable abou More

by Kw7163
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavita , Joe S
December 14, 2021

Friendly and always reachable. Good buying experience. Totally recommend but would wish they update to electronic payment and contracts instead of overnight mail in the future. More

by Minedgar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David N
November 29, 2021

Good Customer Service & Good Inventory, I wanted to take come like 3 vehicles 😂 but of course i left with 1 💯💯 im very satisfied with what i selected 🥂🍾 i highly recommended More

by Kerwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman B, AL M, Joe S, Stefanie Soto, David N, Kevin Cedeno, Reynaldo Nunez, Jeffrey Nunez
November 23, 2021

I was amazed with the service I was provided with and would recommend anybody to come here. 10/10 More

by Dv94Corb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe S, David N
October 24, 2021

This dealership is amazing and my salesman David was even more perfect I got my car and less than one day More

by Desmondwaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David N
October 23, 2021

It was an easy sales because I was in the business I didn’t fight much. They tried to jam me with an acquisition fee. Other than that Al and Katie’s were great.. the finance manager needs work. More

by vinson noel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kativa and al , Joe S
October 20, 2021

My experience was smooth my sales lady Miva was polite and thoughtful not to mention very helpful She made sure my questions was answered. The finance manager Al was also very diligent and knew his cars More

by Stltenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman B, AL M
October 19, 2021

Customer service is horrendous had to wait 13 hours just to get a price over the phone which wasn’t as advertised they seem to be overtly unorganized How to say buyers stay away far away More

by Newnimproved213
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenda, Andrew
October 02, 2021

They gave me and my wife the best deals we couldn’t say no to for an X3 xDrive and a 530i xDrive 2019. More

by Ryhanislam29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL M, David N
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