Import Motors

What a nightmare. They lied when we looked at the car, lied when we test drove it, and lied when we purchased it. The car was a disaster. A former Imports Ltd. employee They lied when we looked at the car, lied when we test drove it, and lied when we purchased it. The car was a disaster. A former Imports Ltd. employee saw the car when I took it in for major repairs and guessed immediately where I had bought it. He pointed out to me the cover-ups and cosmetic tricks they use to cover rust damage and other problems. Most dishonest bunch of crooks I have ever dealt with. I'd hate to have their karma. It will catch up with them if it hasn't already. More

WARNING: CROOKS!!! We worked with a nice sales guy there. Everything seemed legit. But once we got the car off the lot (a BMW), the check engine light came on. There We worked with a nice sales guy there. Everything seemed legit. But once we got the car off the lot (a BMW), the check engine light came on. There were other things but we figured we would be okay since we purchased the extended warranty coverage. Everything that could have been repaired was declined as a pre-existing condition. But what really makes this a case of crooked sales is this car could not possibly have passed the safety inspection. So whoever they use passes and passes along whatever problems exist. When I called in to talk to them on behalf of my wife within about a minute of the call starting, the "manager", (who knows who he really is) started this strong passive-aggressive push telling me to calm down. I was completely calm so this is one of their tactics to try to spin you up. Sorry for them it didn't work. I remained calm and told them we could just have the state check out the inspection results. He then went into well if you want to go to arbitration, we've never lost an arbitration in 10 years. I had not mentioned arbitration nor did I have any interest. I just wanted a vehicle that would pass a safety inspection for my wife to drive. He became more belligerent and then they sent a letter to my wife saying they don't have to do anything for us and that "some man" had called in and that it would be better for her to talk directly with them. Sorry folks, you don't get to decide if a husband can call and talk to a ferociously aggressive used car salesman (well hidden during the sales process, I might add) on behalf of his wife. If you really wanted to work things out, you would not have gotten so hostile towards me while I was speaking calmly and looking for a solution. Tell your friends, these guys are BAD NEWS. It won't surprise me if they are investigated by the AG one day. If there are a bunch of folks out there with similar stores, perhaps a class action lawsuit would be in order. More

Junk cars and terrible sales Tryed paying cash for a BMW but couldn't have it inspected first. No deal, this dealership is a scam stay away unless you like giving your money to th Tryed paying cash for a BMW but couldn't have it inspected first. No deal, this dealership is a scam stay away unless you like giving your money to thief's i would send my worst enemy to this place Dave C the owner is taking your money More

Shady #2 I went to Imports looking to buy a vehicle. Walked I. With 10,000 cash and was ignored by all staff. After 20 minutes of not one person trying to serv I went to Imports looking to buy a vehicle. Walked I. With 10,000 cash and was ignored by all staff. After 20 minutes of not one person trying to service my wife and I we got up and left. Walking past staff who still didn't acknowledge our presence. I will spend my money any other place. More

No Response I trade often and am always on the lookout for quality pre-owned German cars. Imports Limited usually has a few lower mileage BMWs on their lot that p I trade often and am always on the lookout for quality pre-owned German cars. Imports Limited usually has a few lower mileage BMWs on their lot that pique my interest. If you notice, some of those cars have sat there for a very long time. I tried to contact them on multiple occasions for trade appraisals, After they took my information, they never returned my call. I am not one to wait, so I did business with someone else. They always sound very shady on the phone and ask questions multiple times. They also prefer to text. As I said, I trade a lot and have decided I wont call them again, even if they have a nice vehicle on their lot. Communication is the key to keeping a good business relationship. More

Guaranteed Financing for Everyone My daughter bought a car from this dealership. She dealt with Greg, who I would highly recommend. However, they do NOT guarantee financing for everyon My daughter bought a car from this dealership. She dealt with Greg, who I would highly recommend. However, they do NOT guarantee financing for everyone as they advertise. I was interested in a vehicle that I found on their website, but financing was declined because I had no debt & therefore had no real credit history. My only complaint with this dealership is that they need to change the way they advertise because the "Guaranteed Financing" is very misleading. More

shady Shady . Trying to buy a car with cash was impossible as they made me jump through multiple requirements of paperwork, agreeing on full price and get Shady . Trying to buy a car with cash was impossible as they made me jump through multiple requirements of paperwork, agreeing on full price and getting the cash in hand. Finally got the process for a test drive called and checked everything checked off. They literally sold it underneath me as we walked to the car from the desk with agreement ink not even dry yet. They sold it ? Amazing way to run a business imo In the midst of me handling cash and multiple hour trips just to get a test drive. Plus I had handshake price and agreement went and got cash in hand called to double check it's availability then on the first opportunity to finally get a real look they sold it out from under me. broke their word and in my mind it was dirty and wasted my weekend. Buyer beware , don't trust handshake or verbal agreements even if they say it's standard procedure to force the deal prior to even getting a test drive. More

Highly recommend This was my 3rd time going through the process of purchasing a car - but 1st time actually buying one on my own. Imports made the experience as easy This was my 3rd time going through the process of purchasing a car - but 1st time actually buying one on my own. Imports made the experience as easy as I imagine it can be made. Long day after all of the paperwork, but it was worth it. Very happy with my car. More

"another great car" i have to compliment this dealership for guiding me in the right direction with the purchase of my 2006 mercedes c 280 4matic. The staff let me walk i have to compliment this dealership for guiding me in the right direction with the purchase of my 2006 mercedes c 280 4matic. The staff let me walk the lot and find the couple of cars that interested me. then answered my questions honestly and professional. They then walked me to their section that had many mercedes and bmw's. What a selection! The next thing you know i'm driving home in my first mercedes benz. I highly recommend anyone looking for a quality used car to give imports ltd. a chance. More

great experience with this dealership - staff was very friendly and knowledgable - helped me find a great used car. love my new BMW. yes I would recommend this deale with this dealership - staff was very friendly and knowledgable - helped me find a great used car. love my new BMW. yes I would recommend this dealership to anyone looking for a vehicle. More