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Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
1,237 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,237 reviews
April 22, 2024
1. Over 3 weeks and they haven't paid off my trade in loan. Now I am getting late notices and a credit hit. They told me 10 days or less. 2. Said they would give me a Military discount of $500 and di loan. Now I am getting late notices and a credit hit. They told me 10 days or less. 2. Said they would give me a Military discount of $500 and didn't. 3. Took 4 hours to do the purchase. Had me sign something saying I got a full tank of gas and then gave me the truck wiht 8 gallons (I had to make them go fill it up...another 20 min). 4. Three calls in last 7 days and they still can't tell me if they are getting my License Plates issue corrected. They were supposed to xfer my DV plates but then called to tell my my plates are ready for pickup. Told them they were supposed to be xfer'ed, not new plates. Now, 3 calles later...they have yet to call me back as they say every time... or fix the issue. Imma need plates eventually. Hopefully Johnny, Ivan, and License Plate lady can get this fixed... Complete incompetence and built in shady processes. Never... never...never again would I buy from this place. More
by Midiverdude
Employees Worked With
Ivan Pena, Johnny Sias
Helpful April 19, 2024
On 4/17/24, I brought my Jeep Grand Cherokee in for a recall service. Solomon Harris in the service center was my contact. I have some mobility issues doe to medical problems. Solomon was very consider recall service. Solomon Harris in the service center was my contact. I have some mobility issues doe to medical problems. Solomon was very considerate and helped me with having my vehicle quickly serviced so I could return and take needed meds. He also gave me attention to an upgrade of side step for my vehicle and assured me that he would contact me when parts were in and help with getting them installed as quickly as possible. I can only say that Solomon made me comfortable with all aspects of the upkeep of my vehicle. More
by Charles Bartels
Employees Worked With
Solomon Harris, Josh Giehll
April 09, 2024
TRUE FRAUDULENT dealership and thieves, they’re not to be trusted. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He trusted. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He advised me to give all 10’s. To fast forward this a bit, once I arrived, he instructed Justin Chin (customer relationship mgr) to do the survey on my behalf. He then quickly takes my phone to do this. Yes, they were aware of my negative perception and experience. I was bribed and mislead to come in. The offer presented was to give a positive review in exchange, to get into the vehicle I really wanted. Only to find out, Jose “Bob” ran my credit again with RBFCU for a total of $68,507 without my authorization. Now appraising the vehicle I had purchased a week ago with less than 500 miles! What a nightmare! No one deserves to be treated this way. Beware of: Jose “Bob” Lombrana (Sales Mgr), Ruben Flores (GM), Justin Chin (Customer Relationship Manager) and Juan Ramirez (Finance Manager) their all in on the scheme to ruin your life. TRUST ME! More
by nurse_mateo
Employees Worked With
Justin Chin, Ruben Flores , Juan Ramirez, Bob Lombrana
March 23, 2024
Under no circumstances should you consider buying from this place. They post cars on Facebook Market place for thousands less then they have them listed for on their website, I noticed the difference and this place. They post cars on Facebook Market place for thousands less then they have them listed for on their website, I noticed the difference and texted my salesman and he confirmed the lower price. When I drove an hour to the dealership the sales manager wouldn’t honor the price from marketplace, they wanted 4 thousand more then the price I confirmed with my salesman. Avoid this place like the plague, unless you want to get ripped off. They should change the name to Bait and Switch Auto group! More
by Bryan Langehennig
Employees Worked With
Sales Manager
March 09, 2024
They are Awesome. They do a wonderful job while keeping me informed with whats going on as they work. Very helpful and attentive to customer needs and wants with rea They do a wonderful job while keeping me informed with whats going on as they work. Very helpful and attentive to customer needs and wants with reasonable prices. More
by rebecca.ivey
Employees Worked With
Charles
February 08, 2024
I’ve been going to this dealership since I brought my car and every time I have had exceptional experience I wouldn’t go anywhere else I was explained through-ally about my car The tech was very sweet answer and every time I have had exceptional experience I wouldn’t go anywhere else I was explained through-ally about my car The tech was very sweet answered all my questions, keep up the great work More
by Angel
Employees Worked With
Josh Giehll
December 23, 2023
Friendly, kind and super patient they took the time to show and answer any and all questions. I will return and will refer IPAC to family and friends. show and answer any and all questions. I will return and will refer IPAC to family and friends. More
by Marie Garcia
Employees Worked With
Joseph Gil, Bob, Jamal
December 07, 2023
I had an excellent experience at the car dealer and with car sales person Armando Vela. I would also recommend this car dealer and sales person to my family and friends. car sales person Armando Vela. I would also recommend this car dealer and sales person to my family and friends. More
by m1250g
Employees Worked With
Juan Ramirez, Armando Vela
