Ingram Park Nissan
San Antonio, TX
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IPAC Nissan was very good at setting a price on the car I wanted and sticking to the deal. I called them and said I saw an add for a certain price and they honored it. No pressure to complete the deal, et. wanted and sticking to the deal. I called them and said I saw an add for a certain price and they honored it. No pressure to complete the deal, et. The salesman and manager were positive, but the finance guy was a little unsure of things. Over-all a good experience. More
When I applied online I received an immediate response and acknowledgement of my interest. They scheduled a time to meet quickly and the salesman was friendly and very knowledgeable. Overall I enjoyed t and acknowledgement of my interest. They scheduled a time to meet quickly and the salesman was friendly and very knowledgeable. Overall I enjoyed the experience. More
They might have ok deals on cars but they are HIGH PRESSURE!!! Was at the dealership from 2pm to 9pm We agreed on me getting four new tires when I bought my used Mazda, the paper was approved and we s PRESSURE!!! Was at the dealership from 2pm to 9pm We agreed on me getting four new tires when I bought my used Mazda, the paper was approved and we settled on a price. When going back to dealership to sign the paper work. Car was not totally clean, No new tires and when I asked what happened. Shawn Rice said that he did not approve it so no new tires, but still expected us to pay the same price. Really????? I still bought the vehicle because we needed it and didn't feel like hassling with them. Will never go back. More
Darwin Gomez was awesome. Our credit has seen better days but Darwin did not give up on us. He worked with us for 2 days, he helped us find a vehicle that we liked and were able to buy. Darwin i would recomm but Darwin did not give up on us. He worked with us for 2 days, he helped us find a vehicle that we liked and were able to buy. Darwin i would recommend to anybody, he has a great attitude and he is very helpful... I thank Darwin for taking time to help us out..... More
I went into the service department to replace a headlight on the driver's side. I arrived at 7:55 a.m., waited in the waiting room, and was told that the car will be ready by 10:30 a.m. I got tired of sittin on the driver's side. I arrived at 7:55 a.m., waited in the waiting room, and was told that the car will be ready by 10:30 a.m. I got tired of sitting and started to walk around and then that is when I noticed my car in the parking lot. I have no idea how long the car had been parked there. No one contacted me that my car was ready. I had to go to the cashier and have them page Ramon twice, but there was no response. No one knew where he was. One of the other service advisor called him on his cell phone, and we found out that he was test driving a car with another customer. The other customer advisor tried to locate the Invoice for my car but was unable to find one. Once Ramon came back to the Service Department he did not have the Invoice ready. Therefore, I waited a little bit longer for that to get done. He gave me a 10% discount. He said the discount was because I had to wait. However, I saw the draft workpaper for the invoice and workpaper had already indicated that he was going to give me 10% discount anyway. I final left the parking lot at approximately 11:20 a.m. This is the second time this has happen to me at the same dealership (IPAC). More
Sales Manager, Sales Rep. (Mario Q) and Finance Rep. (Bryant P) were very professional during my purchase of a 2011 Nissan Altima on Sept 5 2011. (Bryant P) were very professional during my purchase of a 2011 Nissan Altima on Sept 5 2011. More
I say ok for the rating because you guys kept me there for more than 6 hours! Who needs to be there that long not necessary! for more than 6 hours! Who needs to be there that long not necessary! More
I was given a great deal on a new vehicle and I appreciate everyone who was patient and friendly. I have already recommended IPAC to several friends! appreciate everyone who was patient and friendly. I have already recommended IPAC to several friends! More
Thank you to Brian for helping secure my great APR as my bank of 20+ years did not want to give me the rate (I missed the credit cutoff by 1 point). Thank you to James for making it right and saying " will bank of 20+ years did not want to give me the rate (I missed the credit cutoff by 1 point). Thank you to James for making it right and saying " will take care of you". Thanks to Craig for also taking care of my scuffed floor and saying "I am already on it". More
Overall a great experience as far as buying a car could be, I dealt with 3 other car dealers before Ingram park and ultimatly bought from them, enough said... be, I dealt with 3 other car dealers before Ingram park and ultimatly bought from them, enough said... More