Integrity Automotive Group - Service Center

I bought a used ford edge from them just a few weeks ago. The salesman I had, Desmond Law, was amazing, but ever since I went into the finance office it has been horrible. At first they tell me that a warran The salesman I had, Desmond Law, was amazing, but ever since I went into the finance office it has been horrible. At first they tell me that a warranty will add $130 to my monthly payment. After getting that figured out I called to get the windshield wipers fixed because they were working and they told me that i needed a water pump which has nothing to do with windshield wipers. They asked me to bring it in again and told me no way anyone said that and looked at it again. They then told me that since it was a ford it would take longer to get parts but they could definitely fix it and to bring it in next week. After I wasted a trip there they told me since it was a ford they couldn't do any main line maintenance on it and that I would need to take it to a ford dealership. Overall they tried to screw me over with the warranty on a car they can't even work on. Don't recommend Integrity GMC to anyone More

Hugh was friendly and courteous, staying absolutely true to his title of courtesy driver. Thanks! to his title of courtesy driver. Thanks! More

I enjoy my great service that I get every time I go there. Everyone that I deal with there is very nice and helpful! there. Everyone that I deal with there is very nice and helpful! More

The experience was great, and my problem was resolved quickly. Darrel has been great I got water in my diesel fuel, and he has help resolving issues that have occurred since with patience and understandi quickly. Darrel has been great I got water in my diesel fuel, and he has help resolving issues that have occurred since with patience and understanding. Thanks More

I went to the dealership several times for a leaky tire. Like in the past, stuff had been taken out if my glovebox and not replaced. My glovebox is where I keep my tire key. Although tires were bala Like in the past, stuff had been taken out if my glovebox and not replaced. My glovebox is where I keep my tire key. Although tires were balanced, 1 kept coming in low. I tried to put air in it at several different gas stations and kept thinking the air was broken because it kept saying a different reading. I finally realized they did not program the gauge correctly. It wasn’t my front tire, it was my rear tire. I had to drive to Atlanta with unbalanced tires and everytime I went at a high speed, my suv shook. THEN IT GOT WORSE I have since been back to the shop 2 or 3 times. I purchased 2 brand new tires. I ended up with tire pressure low every morning even AFTER purchasing the tires and finally was told yesterday that my rim is cracked. This is ridiculous and dangerous. I have had to stop in places with bullet proof glass to put air in my tire and in cities that I’m unfamiliar with because GMC could not accurately tell me the problem. Do you know how much I have spent putting air in my tire and driving from gas station to gas station AND driving to the dealership! Do you know how dangerous it is to drive up and down mountains with unbalanced tires (one tire at 10 or 39 😡). After all of this, they didn’t even have the decency to offer me a free oil change! I wish there was another GMC dealership because I don’t with this on my worst enemy! More

Hugh gave me a ride home from the dealership while the service department was working to find the issue with my suv. He was so nice and friendly! Even allowed me to hit up a Starbucks to get a much needed service department was working to find the issue with my suv. He was so nice and friendly! Even allowed me to hit up a Starbucks to get a much needed caffeine fix. The service dept was really nice as well and diligent in trying to identify the sound I was failing to explain properly. Great dealership and customer service! More

Such a great business! The people are amazing!! All the workers there are so nice and helpful! The people are amazing!! All the workers there are so nice and helpful! More

Ease to get an appointment, friendly people, goes out of their way to help you with your needs their way to help you with your needs More