
Ira Honda Saco
Saco, ME
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excellent customer service as always Always very comfortable and satisfied at this dealership. I will continue to maintain and possibly upgrade soon to a new Honda vehicle . Thanks again Always very comfortable and satisfied at this dealership. I will continue to maintain and possibly upgrade soon to a new Honda vehicle . Thanks again for everything More
First oil change Cory Peck was my contact person. In addition to the oil change, I had questions about the application of sealant upon delivery. It didn't look correct Cory Peck was my contact person. In addition to the oil change, I had questions about the application of sealant upon delivery. It didn't look correct. Cory agreed and also noticed that the new car delivery detailing was not done completely. I will make an additional appointment for re-detailing and resealing at no cost to me. Cannot ask for better customer service than that! More
A Few Loose Nuts I brought our 2008 Honda Pilot in for a “noise” coming from the front of the car and tire rotation. It turned out there were two loose nuts holding th I brought our 2008 Honda Pilot in for a “noise” coming from the front of the car and tire rotation. It turned out there were two loose nuts holding the tire on and One missing nut. The service folks explained how that can happen and why to look for in the future. More
Oil change The staff at Prime Honda were polite and very helpful. The facility was well equipped, comfortable and clean. Their service pointed out problems the The staff at Prime Honda were polite and very helpful. The facility was well equipped, comfortable and clean. Their service pointed out problems they couldn't work and gave recommendations to fix our problem. Very professional. More
Great service people at Prime Honda in Sacco, Maine There were 2 recalls on my 2019 Honda CRV. The technitions initially had some difficulty with the software but overcame the problems and completed the There were 2 recalls on my 2019 Honda CRV. The technitions initially had some difficulty with the software but overcame the problems and completed the operations. In the meantime they gave me a new loaner car for free. One of my tires was also loosing air. They found a nail in it and plugged it. The service manager David was very courteous, friendly and responsive. I recommend David and crew very highly. More
Professional Car Care Very professional people. They serviced my Civic Si thoroughly and timely. They even have a snack bar while you wait. My service advisor Dave was grea Very professional people. They serviced my Civic Si thoroughly and timely. They even have a snack bar while you wait. My service advisor Dave was great to work with. More
Great customer service! The entire team was great to work with! Kyle went out of his way to find just the right vehicle to suit our needs. We will be back! The entire team was great to work with! Kyle went out of his way to find just the right vehicle to suit our needs. We will be back! More
Great customer service I have bought one car and have had all my vehicles serviced at Prime Honda North since 2012. They have always given me feedback on the work being done I have bought one car and have had all my vehicles serviced at Prime Honda North since 2012. They have always given me feedback on the work being done and heads up on future maintenance and repairs. The work is always first class and the prices are reasonable. The website allows you to make appointments at your convenience. The service reps are all knowledgeable, polite, and friendly. I’ll be back. More
Happy customer I recently turned in a lease and purchased a pre-owner Acura. I worked with Kendall and he was great. He made the car shopping experience actually enj I recently turned in a lease and purchased a pre-owner Acura. I worked with Kendall and he was great. He made the car shopping experience actually enjoyable. I highly recommend him as well as the whole dealership for sales and service. They have made a lifelong customer for all my vehicle purchases and service. More
Great experience All three sales employees worked very hard for our business would recommend this dealer to anyone I have bought three cars from prime and love the dea All three sales employees worked very hard for our business would recommend this dealer to anyone I have bought three cars from prime and love the dealer service department is also another great aspect of this dealer!!! More