872 Reviews of Ira Lexus Danvers - Service Center
My experience was more than excellent! I would highly recommend this dealership to everyone! I was treated very well and respected I would highly recommend this dealership to everyone! I was treated very well and respected More
When you pull into the welcome bay, Tom Middleton greets you with a smile. My service advisor Mark Mclean is excellent, he had me in and out within an hour. Great service team. Overall experience was excell you with a smile. My service advisor Mark Mclean is excellent, he had me in and out within an hour. Great service team. Overall experience was excellent. I recommend IRA Lexus for service More
Seamless process checking in. Very professional and accommodating. Great service advisers always provide great guidance. Very professional and accommodating. Great service advisers always provide great guidance. More
Ira Lexus has the best run service team bar none. You pull into the welcome bay and Tom greets you with a smile. You step into the service center and Dennis greets you with a smile and outlines the s You pull into the welcome bay and Tom greets you with a smile. You step into the service center and Dennis greets you with a smile and outlines the scheduled service and provides an estimate. Dennis then walks you back into the bay where a brand new RX350 is set up as my loaner for the day. A few hours later Dennis calls you to let you know your car is ready. The entire experience reinforces your decision to continue doing business with Ira Lexus! More
Service riders were very pleasant and helpful. It was a nice pleasant experience. The technicians were relatively all apprentices. We had to come back so that they could reprogram service to warn It was a nice pleasant experience. The technicians were relatively all apprentices. We had to come back so that they could reprogram service to warning light, but everyone was friendly. More
Excellent treatment from the scheduler to the advisors. Genuinely make you feel valued and go above and beyond to assist. They’ll be my new Lexus dealer when in New England state. Thank you to everyone tha Genuinely make you feel valued and go above and beyond to assist. They’ll be my new Lexus dealer when in New England state. Thank you to everyone that assisted me. More
Excellent service. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. More