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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
872 Reviews

872 Reviews of Ira Lexus Danvers - Service Center

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March 11, 2025

My experience was more than excellent! I would highly recommend this dealership to everyone! I was treated very well and respected More

by -
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sorena Choum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oltion Gjimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliot Honig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Porzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 10, 2025

When you pull into the welcome bay, Tom Middleton greets you with a smile. My service advisor Mark Mclean is excellent, he had me in and out within an hour. Great service team. Overall experience was excell More

by Joe P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARK MCLEAN
Mar 13, 2025 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Awesome! !!!!!!!!!Great service, accountability, Did not push uneccesary extras on me!! Very good people!!!! Awesome!!! More

by Pcoburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 13, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Seamless process checking in. Very professional and accommodating. Great service advisers always provide great guidance. More

by marcdee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Pellegrino and Abraham Guillen Great service checking in and out.
Mar 13, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

The dealership was amazing! The service was great! Tyler Costa is a great asset to this dealership. More

by Jose L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Mar 13, 2025 -

Ira Lexus Danvers responded

Hi Jose, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Ira Lexus has the best run service team bar none. You pull into the welcome bay and Tom greets you with a smile. You step into the service center and Dennis greets you with a smile and outlines the s More

by William Bartlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino, Rick Chase, Tom.
Mar 09, 2025 -

Ira Lexus Danvers responded

Hello William, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2025

Service riders were very pleasant and helpful. It was a nice pleasant experience. The technicians were relatively all apprentices. We had to come back so that they could reprogram service to warn More

by Junko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tex’s were very young, but friendly
Mar 09, 2025 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

My service advisor was excellent, friendly, very attentive and resolved my two issues I had. Overall was a good experience. More

by pagcem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Mar 09, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2025

Excellent treatment from the scheduler to the advisors. Genuinely make you feel valued and go above and beyond to assist. They’ll be my new Lexus dealer when in New England state. Thank you to everyone tha More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Mar 03, 2025 -

Ira Lexus Danvers responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Excellent service. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. More

by aldrich1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micaela Stoico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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