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Prime Mazda - Service Center

Westwood, MA

4.8
418 Reviews

418 Reviews of Prime Mazda - Service Center

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June 23, 2023

They are thorough, on time, and explain everything before they begin a repair. Very professional and courteous More

by joeregan1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Jun 27, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Nathaniel was great. Let me know the where’s, when’s and why’s. Thanks More

by jroller22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Jun 24, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

From the moment I drove in the service door I was treated promptly and with courtesy. Drop off was quick and easy. The video evaluation of my car was helpful and supported some additional work that was neede More

by JAllenC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel, Aaron Kusnirsky
Jun 23, 2023 -

Ira Mazda responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

June 19, 2023

They do an excellent job and are very helpful with scheduling appointments for service, especially when it’s last minute! More

by catcross99
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Jun 20, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Ira Mazda

June 14, 2023

The dealership is great, friendly, however, the car sounds worse now, than it did before. Check engine light and recall. Get the car back, same night engine comes back on. Now I’m getting a thump, eve More

by bobcole166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Jun 16, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

June 06, 2023

They are a great and very helpful group of people. They always make me feel welcome. More

by mhovestadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Etchings, Jenna Perry, Aaron Kusnirsky, Nick Marotta
Jun 10, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

Always a pleasure! My wife and I have leased 9 cars from Gallery/Prime/Ira Mazda. Happily, they have retained the same Management and Staff throughout their changes in More

by EdS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Boschen, Aaron Kusnirsky
Jun 10, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

Great experience working with Nathaniel again to get scheduled maintenance done. Always convenient times available for drop off and pick up. The inspection video is a nice complimentary service and help More

by Gorbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Jun 10, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

IRA Mazda will always be my go-to place when comes to car problems. Nathaniel & Aaron provides excellent customer service!! What an awesome team!! 👍👏 More

by Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel , Aaron Kusnirsky
Jun 07, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 10, 2022

Friendly and professional staff who go out of their way to make sure you are satisfied More

by Burns_fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Aug 10, 2022 -

Ira Mazda responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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