I am so pleased with my experience at Frank's Irvine Subaru. Richard Thornton, my salesman, showed me many automobiles on the lot - we discussed various aspects of each one. My first visit, I did not want to test drive - but the next day I test drove and loved the 2011 Subaru Out Back - it was a honey. There was never any pressure to buy or to make a decision. I was treated with respect and kindness. There were several ways that I could make the purchase and their financing interest charge was the same as my bank's.
I am really pleased with the overall experience.