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Irwin Mazda

Freehold, NJ

3.1
144 Reviews
Irwin Mazda in Freehold, has been a family owned and operated business for 3 generations. Proudly serving Freehold, Toms River, Brick, Edison, Howell, Jackson, Lakewood, and East Brunswick areas for years. We take great pride in assisting our customers with their transportation needs since 1960 and we are proud to be an automotive leader in our community. Since opening our doors, Irwin Mazda has maintained a solid commitment to our customers, offering the widest selection of Mazda vehicles and ease of purchase. We have a large selection of New and Certified Pre-owned Lincolns & Mazda's. Our inventory changes on a daily basis. Whether you live in Freehold, Morristown, Edison, Hamilton Square, East Brunswick, Brick or any other place in the Tri-State and you are in the market to purchase a new or pre-owned vehicle, we'll help you find a car, truck or SUV that works for you! If you are in the market for a new vehicle like the Mazda3, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata, or a good quality pre-owned or used vehicle... we have what you are looking for. Also, we have many financing options to meet your needs, and are willing to help you find a comprehensible car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Irwin Mazda will help you get into the automobile of your choice. Irwin Mazda also offers professionally managed Auto Parts and Service Departments providing great pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 732.462.1818 if you have any questions.
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4000 U.S. 9 South

Freehold, NJ

07728

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Showing 144 reviews

February 26, 2024

Go to any other dealership than this one. The customer service is awful as soon as they lock you in. More

by J
Recommend Dealer
No
Employees Worked With
Travis LoCascio
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Recently purchased a Mazda-CX30 at Irwin from salesman Wayne Calabretta. From walking through the door to the final transaction it was smooth sailing! Wayne is a true professional, NO salesman xx meter More

by kr3231
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

The buying process went smoothly. We received comprehensive answers to all of our questions. Our consultant Wayne, was very helpful and incredibly knowledgeable about the cars. Also o More

by Vadym
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Terrible response from dealership. Multiple issues fell on deaf ears and suggested that I don’t have the issues reported not only to the dealership, but also the service department Bad More

by bruce0152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis LoCascio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Digironimo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

bruce0152 responded

You don’t care about your customers.From the sale to service and customer serviice, no one resolved my issues. The only person, Nick the service advisor understood my issues, but seemed to handstrung since Mazda corporate would not assist with my multitude of issues that still exist but not resolved.

Apr 27, 2023 -

bruce0152 responded

Where is he response from Irwin Mazda? Just as always their response is no response since they won’t be honest enough to face the problems I have had and still have that are unresolved. Jusr crickets from Irwin Mazda an Mazda as a company!

Apr 27, 2023 -

bruce0152 responded

No reply? No solution, no answer, no nothing. I guess you only reply to positive posts!

March 26, 2023

CEO is the worst - on ignores emails - car can cause crash - I see it as death - they are liable on replacing the rusted out carriage - guess she doesn't want to pay for it. others were able to get it r More

by loikitzabstract
Recommend Dealer
No
Employees Worked With
CEO - Shelly Locascio - owner
June 07, 2022

Price gougers with xx games. Listed a 2019 car for so much money that they attempted to tell me I need to put down 4.5k for the bank to approve a finance....with over 765 credit More

by vgoldsh13
Recommend Dealer
No
Employees Worked With
Jay Irwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

I recently bought a used Honda Accord EXL which I had been looking for some time. I extremely appreciated the no hassle price and no unexpected add ons! No stress! The price of the doc fees where much lo More

by Wildeyes07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

I bought a used 2017 Mazda6 in September. Originally I was told it had a clean car fax, but as I'm signing the papers, I was told it was in a "little fender bender" that didn't effect the ca More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Calabretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Wayne was great, Frank not so much. Nice guy at first but would not even negotiate off of MSRP. Tried playing games, showing me KBB numbers with features not included on the car I was looking to purchase. Fe More

by gibsones335
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Digironimo
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2021

We recently purchased a Mazda6.What a pleasure dealing We recently purchased a Mazda6. What a pleasure dealing with professionals. Frank D.(Sales) and Charlie M (Finance) made the sales experience comf More

by chess
Recommend Dealer
Yes
Employees Worked With
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Digironimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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