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Island Acura - Service Center

Wantagh, NY

4.6
53 Reviews
Call Service Center (516) 679-5400

53 Reviews of Island Acura - Service Center

Sort by
March 14, 2024

Everyone are very friendly very helpful. Comfortable waiting room. Island Acura is the best place to look for their new car. More

by garrisonsnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Robinson and Berrie always clean my car so well thank to both of them
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Mar 16, 2024 -

Island Acura responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
March 14, 2024

Great Job as always. Having to add a fifteen-word minimum is a hassle and should not be a requirement. More

by aminichini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Mar 16, 2024 -

Island Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
March 08, 2024

Everything is done professionally and on time as promised. Chad is an asset to your dealership..More power Island Acura. More

by alexford1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parveen Chand
Report | Print
Mar 11, 2024 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
March 03, 2024

The representative Chad was great . The entire staff very courteous . I called the morning of and got appointment same day. Chad gave an estimate on how long the work would take and was More

by Myregal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Report | Print
Mar 09, 2024 -

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! Thanks again for the recommendation, and have an amazing day!

Helpful
February 27, 2024

As a client of over 20 years I’m a little disappointed with an overpriced transmission oil change & fuel injector cleaner. More

by Manecolombo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 02, 2024 -

Island Acura responded

We are sorry to hear that you were disappointed, but as you know the cost of just about everything as increased, including our cost of doing business. We appreciate your loyalty and please reach out to us if there is anything specific you would like to discuss and we would be happy to review the situation.

Helpful
February 16, 2024

I very satisfied all the service Acura had done for me from the moment I arrived and the moment I left More

by Henry Leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Herrera
Report | Print
Feb 16, 2024 -

Island Acura responded

We're thrilled to hear about your satisfaction with the service you received at Acura! Providing a positive experience from the moment you arrive until the moment you leave is our goal, and we're glad to know we met your expectations. If there's anything specific that stood out to you or if you have any further feedback, please feel free to share. We appreciate your business and look forward to serving you again in the future!

Feb 23, 2024 -

Island Acura responded

Hi Henry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 29, 2024

Island Acura has the best service department I’ve ever used. They give very accurate time estimates for every service. (Which really makes planning my service visit easy.) Their friendly staff does great More

by jimcelentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Timko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Island Acura responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Jan 31, 2024 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
December 28, 2023

Excellent people at service drive best place to bring vehicle to have service done thanks More

by beto_villamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose herrera
Report | Print
Dec 29, 2023 -

Island Acura responded

Glad to hear you had an excellent experience with our service team! Your trust in us for your vehicle service means a lot. If there's anything more we can do to keep providing top-notch service, please feel free to let us know. We're here to ensure your vehicle receives the best care possible!

Dec 30, 2023 -

Island Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
December 25, 2023

José was in contact with me throughout the entire process. The work was done in a timely manner. More

by angiepena27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Herrera
Report | Print
Dec 27, 2023 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 25, 2023

Island Acura has a great group of people working there! From Rocky in sales to Joe and Tina in service! They really go out of there way to do the right thing! They are a pleasure to deal with! More

by Popsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Tarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
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Dec 27, 2023 -

Island Acura responded

t's fantastic to hear about your positive experience with the team at Island Acura! Rocky in sales, along with Joe and Tina in service, seem to have made a lasting impression with their dedication to doing right by their customers. Going above and beyond to provide exceptional service and making the experience enjoyable is what we aim for. Your kind words mean a lot to us, and we're grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing us and for your wonderful feedback!

Dec 28, 2023 -

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! If you have any further questions, please give us a call. We're always happy to help!

Helpful
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