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Island Subaru

Staten Island, NY

Overview
Reviews
4.8
344 Reviews
Call Dealership (844) 671-4024

1257 Hylan Blvd

Staten Island, NY

10305

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Showing 344 reviews

March 06, 2024

Horrible people will keep adding on fees and other unwanted things for ends meet most shady dealership there is. Oscar Huey took it upon himself to add 25k worth of fees when purchasing a new Forester More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar Huey
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Mar 13, 2024 -

Island Subaru responded

Hi Bill! We apologize for the frustration you've experienced. Your feedback is important, and we're looking into the issue with unexpected fees. Please contact us at +1 855-918-3994 to discuss this matter further and find a resolution. Thank you for your review.

Helpful
February 16, 2024

More training for staff that does write up and bills. Unaware of the dealerships own programs More

by Nelson5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
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Feb 21, 2024 -

Island Subaru responded

Thank you for your constructive feedback. We're always looking to improve our services. Your comment about the need for more training for our staff regarding our dealership's programs has been noted. We appreciate your patience and will ensure better knowledge and awareness for our team moving forward.

Helpful
February 15, 2024

It was very smooth and pleasant experience to trade my 2020 forester to 2024. Everyone was very pleasant specially Margo H Misak was very knowledgeable and made it easy to understand More

by Jacob Thumma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Magee Misak was an amazing salesman. He was patient, friendly and knowledgeable of every car. I really enjoyed his knowledge on cars. , John Espinoza
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Feb 21, 2024 -

Island Subaru responded

Hi Jacob! Thanks for your positive review! We're glad Margo made your trade-in experience smooth and easy to understand. Enjoy your new 2024 Forester!

Helpful
February 09, 2024

Friendly and professional the car was deliver on time no hard sale very currently that all More

by Viking1130
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Max, Greg Kemp, Chris Miros, DigiSphere Marketing
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Feb 14, 2024 -

Island Subaru responded

Thank you so much for your kind words. We're thrilled to hear that you had a positive experience with our service and found our team to be friendly and professional. Your feedback is greatly appreciated.

Helpful
February 08, 2024

Amazing respect and we'll knowledgeable team who is there to help. 4 for 4 More

by JOHNZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hart, Dennis Pustylnikov, Sam Chyorny, Anthony Monte, Chris Hicks, Andrew Cortez, Donna Nocerino, Ramon Benavides, Marvin Durazno, John Espinoza
Report | Print
Feb 14, 2024 -

Island Subaru responded

We're thrilled to hear your positive feedback. Our team is dedicated to providing respectful and knowledgeable service, and we're glad we could assist you effectively.

Helpful
February 07, 2024

Brought my Subaru for it's 2nd service. My service advisor was very knowledgeable. My vehicle was returned to me serviced and washed. Great experience! More

by sonogram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
Report | Print
Feb 14, 2024 -

Island Subaru responded

Hey there! We're delighted to hear about your positive experience at our service center! We appreciate your trust in us with your Subaru and are happy you enjoyed the complimentary wash. We look forward to assisting you with future services!

Helpful
February 03, 2024

Just leased a new Forester wilderness from Chris, a superb salesman. Knowledgeable, friendly, helpful and straightforward he made getting a new car at a dealership a great experience. Thank you Chris, More

by Rlf126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, salesman
Report | Print
Feb 07, 2024 -

Island Subaru responded

Thanks for your review! We're glad Chris provided a great experience. We're here for any future needs. Enjoy your Forester Wilderness!

Helpful
January 29, 2024

I got all the requested advice, even more than I asked. All the information was useful. I got a good price and all possible attention. All the people I communicated with were very helpful and polite. More

by Miroslav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Chiu, Jacub Zebrowski, Dennis Pustylnikov
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Feb 01, 2024 -

Island Subaru responded

We're thrilled you had such a positive experience with us! Our team is always ready to go the extra mile to ensure our clients are well-informed and satisfied. Your kind words about our helpful and polite staff are greatly appreciated. Thank you for choosing our service. We look forward to assisting you again in the future!

Helpful
January 29, 2024

Cecilia Sterlacci is the best Service Manager, she knows her stuff and is very professional! More

by merlam44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci
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Feb 01, 2024 -

Island Subaru responded

We're delighted to hear your positive feedback about Cecilia Sterlacci! Thank you for choosing our service, we look forward to assisting you again in the future!

Helpful
January 01, 2024

Good adviser. goood mechanic.i will recommend to my friends to buy new subaru. The best car. More

by cohenair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florian my advisor. He is the best.
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Jan 04, 2024 -

Island Subaru responded

Thanks for your kind words and recommendation! We're glad you're satisfied with our services. We look forward to assisting you and your friends in the future.

Helpful
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