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J.B.A. Chevrolet
Glen Burnie, MD
1,107 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,107 reviews
July 24, 2024
Jason was very helpful in answering all the questions I had. Very friendly. The purchase was smooth from start to finish! had. Very friendly. The purchase was smooth from start to finish! More
by to24trebor
Verified CustomerEmployees Worked With
July 23, 2024
Schedule an appointment to have oil change and brakes done. Dropped my truck off at 9:30am and was told I would receive a phone call for cost on brakes shortly. I asked if brakes would get done that day done. Dropped my truck off at 9:30am and was told I would receive a phone call for cost on brakes shortly. I asked if brakes would get done that day and was assured they would. After waiting all day I called at 4pm to check on my brakes to find out nothing was done and then was put on hold so they could give me a price. Then after they gave me my price they told me I would have to reschedule for next week. Going to J.B.A. for oil changes are ok but don’t go for anything else. Rip off price and terrible service. More
by MATT@PETRACONTRACTORS.NET
Employees Worked With
No idea
July 23, 2024
The experience was good, I liked the no games approach. Jason was knowledgeable about the Equinox EV and could answer any questions. Jason was knowledgeable about the Equinox EV and could answer any questions. More
by tsspangler
Employees Worked With
July 23, 2024
The sales people were very pleasant very easy to deal with made you feel like you were their top priority. It was a very enjoyable experience. with made you feel like you were their top priority. It was a very enjoyable experience. More
by ljbschreffler
Employees Worked With
I believe the salesman’s name was Tim. Very very helpful.
July 22, 2024
Great customer service! Jason helped me fine a vehicle that met my needs. I would recommend JBA and specifically Jason to others. Jason helped me fine a vehicle that met my needs. I would recommend JBA and specifically Jason to others. More
by KTSHAEFFER
Employees Worked With
July 21, 2024
Great customer service all around from salesperson to finance, LOVE my new truck. We always purchase Chevrolet vehicles. Thanks JBA finance, LOVE my new truck. We always purchase Chevrolet vehicles. Thanks JBA More
by RGORZO
Employees Worked With
July 20, 2024
The service was quick, but that was about the only positive aspect of my visit. The service did not seem to be efficient. Two lights were left on after my oil change, so I had to return to dealership. positive aspect of my visit. The service did not seem to be efficient. Two lights were left on after my oil change, so I had to return to dealership. Even after someone came out to fix it, one light was STILL on, and someone had to come out again. He referenced a new tech, but still his work needs to be checked by a supervisor, in my opinion. Also, 2 months later some fluids in my vehicle have been depleted, which makes me think my fluids were topped off, even though they were supposed to be. More
by lauramcelwain
Employees Worked With
Bruce, I think?
July 19, 2024
I was very satisfied with my purchase. The salesman, manager and finance department was very helpful and took care of all my needs. The salesman, manager and finance department was very helpful and took care of all my needs. More
by TCAVENDER0
Employees Worked With
July 18, 2024
Excellent customer service. Always kept us up to date on progress. John was amazing. Will return if needed Always kept us up to date on progress. John was amazing. Will return if needed More
by RSELBYRN
Employees Worked With
