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J.B.A. Chevrolet

Glen Burnie, MD

4.6
1,129 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,129 reviews

March 20, 2019

Great service and support With the help of great sales person I brought my car and have received great support and service. My first oil change visit was great in and out More

by Cruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Mar 20, 2019 -

J.B.A. Chevrolet responded

Thanks for sharing your 5-star rating of our services! I'm happy to hear that our entire J.B.A. team - from sales to service - have continued to provide you with the level of service we pride ourselves on. Enjoy your new Cruze! - Dan Buckler, General Manager

March 20, 2019

Best experience I have had with a dealership. Our salesman, Kris Wehmueller was very knowledgeable and made things go so smoothly. The whole experience was a very concerted effort to keep us happy More

by Cher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Wehmueller
Mar 29, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for sharing your great experience with us! I'm happy to hear that Kris worked hard to ensure that the vehicle buying experience you had was easy and stress-free. We appreciate you choosing J.B.A. for your vehicle purchase and we wish you many happy adventures ahead. Enjoy! - Dan Buckler, General Manager

March 16, 2019

Car for my son I decided today would be the day I try and get my son a reliable new car. My son had a couple of used cars that did not last the money he had paid fo More

by TaroddS2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Mehmuller
Mar 20, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for sharing your 5-star rating with us! I am thrilled to hear that Kris treated you in a kind manner and walked you through the car buying process. We appreciate you choosing J.B.A. for your sons new vehicle purchase and we hope that he enjoys his brand new 2019 Trax for many years to come. See you again! - Dan Buckler, General Manager

March 10, 2019

Not trustworthy Bought a used vehicle change oil light was on asked them to change it, they said yeah I get home and check the oil is dirty and low so they lied to me More

by Gd15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Mar 20, 2019 -

J.B.A. Chevrolet responded

Hello, I am disappointed to read the comments in your review. We hold ourselves to the highest level of business standards and we take great pride in treating our customers with honesty. I'm sorry to learn that you feel as though this was not your experience with a recent pre-owned vehicle purchase and I would like the opportunity to further discuss your concerns to determine the best way we can turn this situation around. Please contact me directly 410-766-6300 at your earliest convenience. - Dan Buckler, General Manager

March 09, 2019

Friendly Staffs Nothing complain about JBA, salesman, manager, finance staff...all are great and friendly. Thanks John Hill-the salesmen, thanks for your honesty and More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
Mar 20, 2019 -

J.B.A. Chevrolet responded

Hi Thomas, thank you for sharing your 5-star rating of our services! I'm thrilled to hear that John and the rest of our J.B.A. team provided you with a friendly, honest and helpful Chevrolet buying experience. We appreciate you choosing J.B.A. for your vehicle purchase and we wish you many happy miles ahead. Enjoy! - Dan Buckler, General Manager

March 04, 2019

JBA IS MY FAMILY'S TO GO TO DEALERSHIP AND SERVICE CENTER! JBA Chevrolet is the best dealership I've ever been to! The staff there genuinely cares about their customers. When my husband and I go to get our veh More

by Chevygal_Nell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky!
Mar 07, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for sharing your positive feedback. I'm happy to hear that our entire J.B.A. team continues to provide you with the level of customer service we pride ourselves on. We appreciate your loyalty to our dealership and we look forward to working with you again. - Matt Ingson, Service Manager

March 03, 2019

BOUGHT NEW TRUCK BEEN A CUSTOMER OVER 10 YEARS HAVE BOUGHT NEW AND USED TRUCKS SALES GUY TIM BENTLY NO PRESSURE GUY IS GREAT ALSO MAX IN FINANCE IS PLENTY OF HELP MANG More

by 57chevy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
TIM BENTLY SALES MAX OF FINANCE AND JOE OF MANAGENT ALL GREAT HELP
Mar 07, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for your years of loyalty to J.B.A. It's great to hear that Tim, Max and the rest of our team continue to provide you with the level of service we pride ourselves on. We hope that you enjoy your new Chevrolet for years to come. See you again! - Dan Buckler, General Manager

March 03, 2019

amazing experience we purchased our Chevrolet van on 2-28-2019 from JBA Chevrolet. Randy our sales person went above and beyond to get us into the the vehicle we wen More

by boston1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fazio
Mar 07, 2019 -

J.B.A. Chevrolet responded

Hi Sheila and Daniel, thank you for taking the time to share your positive feedback. I'm pleased to hear that Randy went above and beyond to provide you with an easy Chevrolet buying experience. I appreciate you travelling such a distance to visit our dealership and I hope that you enjoy your new vehicle for years to come. - Dan Buckler, General Manager

March 02, 2019

Best Mechanics I have always had a very pleasant experience when visiting the service department . Everyone has always been very helpful and I always get my questio More

by Lady Drives Big Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie and Helen
Mar 07, 2019 -

J.B.A. Chevrolet responded

Hello, thank you for taking the time to write us a review. It's great to know that our team continues to provide you with the level of customer and vehicle service we pride ourselves on. Your loyalty to our service department is appreciated and we look forward to working with you again. - Matt Ingson, Service Manager

March 02, 2019

Great Experience I purchased 2 vehicles in 1 day from David Spriggs. Have also sent my best friend and brother-in-law to JBA and both have said it was the best car bu More

by Rick1847
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Spriggs, Tom Carter
Mar 07, 2019 -

J.B.A. Chevrolet responded

Wow, thank you for sharing your great experience with us! I'm thrilled to hear that David assisted you in purchasing 2 vehicles from our dealership. We greatly appreciate you choosing J.B.A. for your Chevrolet needs and for recommending our services to your family and friends. Enjoy your new Chevrolet! - Dan Buckler, General Manager

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