J.C. Lewis Ford Hinesville - Service Center
Hinesville, GA
17 Reviews of J.C. Lewis Ford Hinesville - Service Center
JC Lewis Ford in Hinesville is a crooked dealership with ZERO integrity! Buyer BEWARE! I brought in my 2022 Ford Escape for 2 service related issues... they kept my car for over 30 days with AWFUL communic ZERO integrity! Buyer BEWARE! I brought in my 2022 Ford Escape for 2 service related issues... they kept my car for over 30 days with AWFUL communication. (Meanwhile I can see on the app, my car was actually dead majority of the time they had it). Then magically after keeping my car 30+ days and numerous follow up attempts, the service department said there was "nothing wrong with the car".... if nothing was wrong, why did you keep it so long?! Why did you say it wasn't normal when I dropped it off? After resorting to social media, Mr. Julian Lewis himself called me to try and pacify me... they ended up buying my vehicle for a low price... Go figure, less than 24 hours later they have listed this car on their website with a nice $3k profit!! They are going to sell that car knowing those issues haven't been resolved, and leave the next buyer to deal with it. Shame on them, Buyer BEWARE! More
So there I was on my way to Florida and stranded on the side of I-95 South in Georgia. My Ford F-150 and 18 Ft trailer were towed to JC Lewis Ford in Hinesville, GA. This was a Friday and we arrived at 4:4 side of I-95 South in Georgia. My Ford F-150 and 18 Ft trailer were towed to JC Lewis Ford in Hinesville, GA. This was a Friday and we arrived at 4:45 PM. Upon arrival I made contact with Casey and Service Manager: Jason Brittain. Jason and his Team of Technicians were able to diagnose the problem and let me know what the issue was. Thank you so much for taking care of my wife and I. I highly recommend Casey, Jason and the entire Team at J.C. Lewis Ford in Hinesville, GA Jeff Baxter More
Customer Service Mr. Barry was great! He kept me informed of all the steps taking to get my car back to me and make sure that I had a replacement vehicle during that t Mr. Barry was great! He kept me informed of all the steps taking to get my car back to me and make sure that I had a replacement vehicle during that time. His commitment to customer service was professional and demonstrated excellence! Thank you Mr. Barry. Rich Villafañe More
Great service I recently took my truck to Hinesville Ford for service. The staff was amazing, working me in even though I didn’t have an appointment. Todd is very I recently took my truck to Hinesville Ford for service. The staff was amazing, working me in even though I didn’t have an appointment. Todd is very kind and helpful and I will most certainly be taking my truck back for services. More
Sync III concern I described in dealtail my concerns withSYNC III in my 18 Fusion. Virgil Morrison performed basic checks, checked OASIS and determined module reprogr I described in dealtail my concerns withSYNC III in my 18 Fusion. Virgil Morrison performed basic checks, checked OASIS and determined module reprogramming was necessary. Performed service and rechecked, working well. More
Great Customer Service I have been going to J.C. Lewis Quick Lane in Hinesville for about two years now. The customer service is great. The mechanics are very thorough when I have been going to J.C. Lewis Quick Lane in Hinesville for about two years now. The customer service is great. The mechanics are very thorough when inspecting your vehicle and making repairs. Repair costs can be steep and if Quick Lane can not fix it, the regular service department is usually booked weeks to a month out. That is the downfall to services. Despite the prices, they have fixed my vehicle every time. More
Great! Everyone was very helpful. The ford dealership fixed a recall on my 2014 fusion and during my wait they lend me a 2017 mustang rental car! Everyone was very helpful. The ford dealership fixed a recall on my 2014 fusion and during my wait they lend me a 2017 mustang rental car! More
Awesomeness Great customer service and very helpful. Highly recommend! Super friendly...and yeah overall a great place to get any kind of service done. Also great Great customer service and very helpful. Highly recommend! Super friendly...and yeah overall a great place to get any kind of service done. Also great price ranges. More
Repair my ford explorer Wonderful, fast service and excellent personnel. Did their best to return my car as quickly as they could. Nicki Hanlon was excellent in helping me. Wonderful, fast service and excellent personnel. Did their best to return my car as quickly as they could. Nicki Hanlon was excellent in helping me. More
Worst Experience Ever!!!! Reading the other reviews I can clearly see this is the Norm with keeping customers cars over long term and overnight with not so much as a call as to Reading the other reviews I can clearly see this is the Norm with keeping customers cars over long term and overnight with not so much as a call as to when repairs will be completed!!! I ended up having to rent a car from them just to go to work the next day, brought the rental back the same day rented ( still got charged the full car rental price) after feeling like I had to hound them to hurry with my car!!! Don’t waste your time with this dealership! I’ll take the drive to Savannah next time I need repair for sure! More