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JM Legend Auto Group - Service Center

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13 Lifetime Service Reviews

2785 Coney Island Ave, Brooklyn, New York 11235

13 Reviews of JM & Legend Leasing - Service Center

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September 29, 2014

"Legend Leasing = Legendary Waste Of Time"

- Thomases

I had been emailing back and forth with a man by the name of Gary for upwards of a month. I could not have been more straight forward about my situation, what I was looking to pay per month, what I was looking to put down, what my credit/financial background was, just tried to make everything as black and white as possible to ensure a smoothe transaction, and also be a good customer. Gary starts tossing out quotes that seem like great deals. At least quotes that no other leasing agency could compete with, let alone the dealer. He took my social security and personal information, said I was approved (again which no one else did because I'm young and have a very minor credit history). I must have double checked like 4 times that this was a done deal, I got the bin number of the car, I asked how is payment made he said personal check, which seemed weird because no dealer would permit that, and I got insurance set up with the sole intention on picking up the car that day, which I was told was "no big deal". So I show up. Gary says it's going to be there in 5 minutes, says it's left the dealership. 30 minutes go by, Gary says it's a few mins away. Okay, whatever. 30 more minutes go by, Gary starts making phone calls from his cell, makes a point of getting up and walking away so he is not close enough for me to hear. Gary comes back, says the car still needs to be prepped before it's delivered. Now I'm pissed, this is the day I set aside to lock down a car that I now really need for work. I start demanding answers, I want to speak with the dealer, I want to make sure this is for real, I want to make sure I actually have this car. "Oh yeah it's done it's done," says Gary, this usually never happens, they'll deliver it to you". Well I'm skeptical now. Call up dealer directly and am informed the manager will call me back. I'm not leaving without understanding what's going on. Long story short, I showed up at 12:30pm it's now 3:30pm!!! and after continuous pacing back and forth outside the dealership on the phone, into the other salesman's offices, basically anywhere except where I could hear what's being said, he then comes back to me and says there was an issue with my credit now, and I owe another $2000 on top of what I was originally told. So then I left, went directly to a dealer, and leased the exact same car for the same price with a co-signor and it's being delivered from the BMW port between Thursday - Saturday. Not to mention none of the people at the legend leasing could've cared less about me or my business whatsoever, couldn't even offer to spot the $50 cab I took from Coney Island to Manhattan. I felt, and was, completely set up to be screwed. Thank you Gary, and thank you legend leasing for teaching me a lesson about thinking it was ever a good idea to work with you guys. Hopefully you see and delete this review before anyone can read this one. SCAM

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No
August 29, 2014

"Great Service"

- jjb418

Solomon was great and was beyond helpful! Very reliable and always followed up! Highly Recommended! It was my first time leasing and it was a great experience.

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Yes
June 12, 2014

"Great Service! "

- Enhpad0825

The whole transaction was handled over the phone and email. I was out of my old lease and into my new lease within days, thanks to Gary. He is fast without feeling pressured, honest and very efficient.

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Yes
Employees Worked With
December 31, 2013

"Albert was professional. efficient and responsive to all..."

- amamiye

Albert was professional. efficient and responsive to all my queries. He helped me lease a new Lexus GS300 and i was able to save over 20% from my prior lease of the exact same car. i couldnt be more pleased with the service and transaction. I highly recommend anyone looking to lease a new car to call Albert Dweck immediately. i was a pleasure dealing with him

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Yes
Employees Worked With
December 13, 2013

"I ask always for the right best price, & Delivery,..."

- RICHGEM

I ask always for the right best price, & Delivery, and they always come through.On my returns, they take back the car with no hassle, and work out any return problems they may inccur. they stand by there service greatly appreceated.

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Yes
Employees Worked With
December 03, 2013

"After shopping for different cars and different..."

- fraide

After shopping for different cars and different companies, Legend Leasing was the best priced with the car I wanted. Moe took care of everything, showed excellent customer service and was professional with all the details. I would highly recommend Legend Leasing to anyone interested in leasing. When I went in to sign the paperwork, the offices were clean and professional. Thank you Legend Leasing!

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Yes
Employees Worked With
October 28, 2013

"Solomon did a fantastic job, from A to Z. He was..."

- spadavan

Solomon did a fantastic job, from A to Z. He was helpful, prompt, and patient with us when purchasing our SUV. When you talk to Solomon, you feel like you've known him for years, which makes the whole process that much more enjoyable. He made the paperwork effortless and took care of us without any hassle. Thanks, Solomon. Of course, we are considering you for our next vehicle!

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Yes
October 22, 2013

"buying my cars from steven is always a pleasure, the..."

- AlanNasar

buying my cars from steven is always a pleasure, the price is always right and turn around time is amazing, ipicked out my car on friday and had it in my driveway Monday .. i recommend all when looking for a car to contact legend thanks

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Yes
Employees Worked With
October 16, 2013

"Amazing service, great pricing, Gary took the time to go..."

- liron_p

Amazing service, great pricing, Gary took the time to go over a few cars for me until we were able to choose the right car for me. he was patient and friendly all the way through thank you Gary! I we will be coming again for my next lease... !

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Yes
Employees Worked With
October 16, 2013

"I called Fred to see about getting a car. He told me to..."

- jomaster28

I called Fred to see about getting a car. He told me to come inot the office because he wants to show me something. The car i was interested in he actually had. He let me test drive his own car and see if I like it. He got me the car within a day and it was exactly what i wanted. from the specs to the colors to the packages. I recomend anyone using Fred to get a car!!! Great customer service and great guy!

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Yes
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