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Jack Demmer Ford

Wayne, MI

4.9
642 Reviews

37300 Michigan Ave

Wayne, MI

48184

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642 Reviews of Jack Demmer Ford

January 25, 2016

Never going back Drove around the parking lot then went inside with my husband. Not one salesperson had a customer. We walked in checked out the 2016 Ford F-150 on the More

by Swilliams67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not one person at all
Feb 22, 2016 -

Jack Demmer Ford responded

I'm so sorry about your poor experience with us! That is not how we typically pride ourselves on conducting ourselves as a business. We appreciate you sharing your experience with us so we can make sure nothing like things happens again in our showroom. If there is anything else we can do for you, please do not hesitate to email us privately at jddemmer@demmer.com .

January 13, 2016

2016 escape lease I leased a new 2016 escape SE from this dealership, 1st time leasing and the experience was excellent. I traded in my 2013 fusion and was very pleased More

by Mike1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Sharkas
Feb 22, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review, Mike! We're so glad you had an excellent experience with us at Jack Demmer Ford. We hope you continue to enjoy your new vehicle & we look forward to seeing you back next time. Thanks again!

January 06, 2016

Excellent Car Buying Experience! I bought a 2016 Ford Escape from Bob Pugh and couldn't have been happier with the service, professionalism and speed with which I was able to complete More

by Kelly T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Pugh
Jan 07, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review, Kelly! We're so glad you had such a positive experience buying a vehicle from Bob. He is a great asset to our team. We hope you continue to enjoy your new vehicle & we look forward to seeing you back next time! Thanks again for taking the time out of your busy day to share your kind feedback with us!

January 04, 2016

New Fusion Lease This is my 3rd vehicle purchase from Scott and I will continue to return to him for future purchases. He is an honest and professional salesman who is More

by danica619
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Jan 05, 2016 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad that Scott continues to take great care of you and we appreciate you as a loyal customer. We hope you enjoy your new Fusion and we can't want to see you back next time. Thanks again!

January 04, 2016

Excellent service Keith English was very educated about the vehicle I was interested in. He had all the information and paperwork ready and took the time to explain eve More

by TinaMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith English
Jan 04, 2016 -

Jack Demmer Ford responded

Thank you for the kind review, Tina! We're so glad that Keith was so informative and respectful of your time during your sales experience at Jack Demmer Ford. We know your time is valuable! We hope you continue to enjoy your new vehicle. Keith is always just a phone call away if you have any questions about your vehicle!

December 27, 2015

Outstanding New Vehicle Lease Experience Great sales experience, with no high pressure sales, and with a sales person who was extremely attentive to our every need and concern. It was also th More

by rruble86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Laidlaw
Mar 05, 2018 -

Jack Demmer Ford responded

Thank you for the positive review! We're so glad you had such a positive experience with us.

December 15, 2015

Repair 13N03 Throttle Body Very pleased with the work done on my vehicle. Manager Jim Kemper promise to have my car completed while I waited. Houston Guyton, has always been a More

by charmorris50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kemper and Houston Guyton
Dec 21, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad that Jim & Houston were a pleasure to work with & that they provided you with a positive experience in our Service department. Houston is a wonderful asset to our team. We really appreciate you taking the time out of your busy day to share your positive feedback with us. Thanks again!

December 05, 2015

Used vehicle misrepresentation This was the worst car buying experience. I flew in to see a vehicle that I thought was going to be a 9 out of 10 for a used truck (because that was More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris/Mark
Dec 21, 2015 -

Jack Demmer Ford responded

Hi Steve. I'm sorry about your experience with us at Jack Demmer Ford. We understand that your time is valuable and we understand your frustration. I'm sorry you didn't feel the vehicle you wanted to purchase was properly represented online compared to its condition in person. I would like to learn more about your situation with us in order to learn how to better serve you & other clients in a similar situation better in the future. Please email me privately at jddemmer@demmer.com. Thank you, Jackie Demmer (Business Development Manager)

November 18, 2015

Leasing a 2016 Ford Explorer As ussual during the last 20+ years I leased a car from Jack Femmer Ford. My family always lease or buy cars from Jack Demmer Ford. The buying/ leasin More

by Lucian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Fisher
Dec 21, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review, Lucian. We really appreciate you taking the time out of your day to share your positive feedback with us & thank you for being such a loyal customer to Harley & Jack Demmer Ford. We are glad Harley continues to take great care of you & hope you enjoy your latest vehicle. We look forward to seeing you back next time & thanks again!

October 31, 2015

Great leasing experience again! Just leased a 2016 Ford Fusion. Once again Scott Daugherty made getting my new vehicle a pleasure. I appreciate the fact that our complete satisfact More

by scrapbecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Nov 09, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review, Becca. We're so glad Scott provided you with such a positive buying experience at Jack Demmer Ford. We really appreciate you taking the time out of your busy day to share your positive feedback with us and we truly appreciate your continued business. We hope your enjoy your new Fusion & we look forward to seeing you back next time!

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