My wife and I arrived at the dealership late on Saturday afternoon, November 25, 2017. We did not know exactly what we were looking for and so Mr. Karateew showed us a number of vehicles - Lincolns and Fords. Throughout that time, Mr. Karateew was very friendly, patient, courteous, and helpful. He went with us on test drives of several vehicles explaining various aspects of the vehicles. After purchasing the Ford Escape SUV, he was extremely helpful in explaining all the electronic/technology features on the vehicle. That was important to us.
The woman who took care of all the financial documents was also very helpful and very friendly.
My wife and I had a very good experience.