Jack Schmitt Ford Lincoln

The mechanics who usually work on our cars were on vacation, and I needed an oil change. I had received a sale flier for an oil change from Jack Schmitt Ford, so I thought I would give them a try. I made and appointment and dropped off my car. They later called me and told me they could not change my oil because the oil plug had been replaced too tightly and if they messed it up removing it I would need to replace my oil pan at a cost of around $900. I picked up my vehicle and waited for my trusted mechanics to return from vacation. After they changed my oil, my husband told them what Jack Schmitt said about the plug being in too tight. They said it was not in too tight, that Jack Schmitt was just trying to make more money.

My wife and I arrived at the dealership late on Saturday afternoon, November 25, 2017. We did not know exactly what we were looking for and so Mr. Karateew showed us a number of vehicles - Lincolns and Fords. Throughout that time, Mr. Karateew was very friendly, patient, courteous, and helpful. He went with us on test drives of several vehicles explaining various aspects of the vehicles. After purchasing the Ford Escape SUV, he was extremely helpful in explaining all the electronic/technology features on the vehicle. That was important to us. The woman who took care of all the financial documents was also very helpful and very friendly. My wife and I had a very good experience.

We had hopes of trading in our nissan alitma to find something with a better fit, we're getting older and needed more comfort. Laurie was extremely helpful in finding us just what we wanted! She helped us pair up our phones and went over the vehicle so we would understand all the new technology. She even washes our car when we come by. I would definitely recommend working with this nice girl.

This dealership has it so together. I first saw the used vehicle I ended up purchasing on an ad placed in my Gmail promotions emails. I clicked on it, and saw the list of available cars in the ad. I had questions about the one that interested me so I hit up their Chat person. She was very quick to check availability and asked for my phone number and email address so they could schedule a time for me to come in and see the vehicle. I quickly received a call to schedule the appointment and told me the name of my salesman. When my family arrived, we were quickly offered water and introduced to our salesman. He was very professional, not pushy at all, asked questions, offered a test drive, really seemed to want to help instead of make a sale. Financing went through relatively quickly for a car purchase experience. Everyone we dealt with was very friendly and professional. I would strongly recommend Jack Schmitt Ford for your next purchase.

I went into this completely inexperienced. I put off buying a new vehicle for myself because I was uncomfortable with going to car dealerships. I was lucky that I ran into Laurie when I walked in the first time I came into the dealership. She was very helpful, explained everything to me in very good detail, and definitely worked with me without hesitation even though I feel like I was being needy. She was a great help and more than likely I would not have walked out of there with the equinox if it was not for her making me feel as comfortable as I did in this whole experience.

First Class operation that all dealerships should emulate. From the moment you walk in the door they make you feel welcome. My sales representative Laurie was and is AWESOME! her first question to me wasn't about what we discussed over the phone or email it was if I needed anything such as coffee or some water and told me to relax. She answered every question I asked to make sure I was comfortable with my decision as to the vehicle I was about to purchase. John Reilly the Sales manager was just as helpful especially when I told him where I needed to be as far as price was concerned and he worked the numbers and did some outside the box thinking so a deal could be done. The one person I cannot leave out is Ben in the finance office, I have dealt with Ben on several other occasions when I previously purchased a car from Jack Schmitt and for Ben to sit with you and explain each and every piece of paper you are about to sign so there is no confusion or misinterpretation goes a long way in my book. Ben even got in the bed of my new truck and helped Laurie clean it before I left with it and made sure it passed with flying colors. They are the best!

He helped me find a affordable car in my price range instead of driving me past my limits like most dealerships, helped me find a car that suited me perfectly and was what I wanted .

Awesome salesman he treated us great, good deal on car we bought very very happy with dealership and salesman, I would highly recommend to everyone

Very friendly and so helpful and thorough in explaining every detail from start to finish with all of the options on the car from front to back

Purchased a new Lincoln from Jack Scmitt Ford. Drew Frueh was my sales associate and I couldn’t be more pleased. This is my first Lincoln, and Drew answered all my questions and really made me feel comfortable...I never felt pressured and I always felt I was being treated fairly. I would recommend the dealership and my sales associate to any friends or family members in the market for a new car.