Jackie Cooper Imports

Friendly Staff Every time I go into the dealership, I am always greeted by the staff asking how I am doing and how’s my day going. Their staff is always friendly an Every time I go into the dealership, I am always greeted by the staff asking how I am doing and how’s my day going. Their staff is always friendly and courteous! More

Exciting. Fun We deal at Jackie Cooper Imports for several reasons. Most important is the salesman, Joe Cleary. He is the best. Helps us get the best deal and follo We deal at Jackie Cooper Imports for several reasons. Most important is the salesman, Joe Cleary. He is the best. Helps us get the best deal and follows up after we have made the purchase. The service department is also great to work with. We wouldn't shop anywhere else. More

GREAT SERVICE ADVISOR, BRYAN FREEMEN HAD TROUBLE DUPLICATING PROBLEM. BRYAN HAD THE PATIENCE TO WORK WITH IT UNTIL DETECTED AND WAS ABLE TO FIX. BRYAN'S UNDERSTANDING WAS GREAT. THANK HAD TROUBLE DUPLICATING PROBLEM. BRYAN HAD THE PATIENCE TO WORK WITH IT UNTIL DETECTED AND WAS ABLE TO FIX. BRYAN'S UNDERSTANDING WAS GREAT. THANK YOU More

First rate experience from start to finish I called these guys at 4pm on a Saturday, wondering if the cheapest car on the lot, a Ford Expedition, was still available. They encouraged me to come I called these guys at 4pm on a Saturday, wondering if the cheapest car on the lot, a Ford Expedition, was still available. They encouraged me to come in despite the late hour, as they closed at 6. We showed up a little later, and our salesman, Doc, met us outside, with the car pulled up and cooling off in the 95 degree heat. The whole process was smooth and easy. We weren't treated any differently than if we were buying the most expensive car on the lot. HIGHLY recommend these guys. More

always a great experience I am not a queen, but I am always treated as a queen when I go into Jackie Cooper. John and Danny both greet me with joy and warmth and they always ta I am not a queen, but I am always treated as a queen when I go into Jackie Cooper. John and Danny both greet me with joy and warmth and they always take the time to explain things to me and work with me and trying to get whatever problem there is with the car accomplished. I always have the best experiences and love to go in the service department. Thank you for being who you are!! I am not a queen, but I am always treated as a queen when I go into Jackie Cooper. John and Danny both greet me with joy and warmth and they always take the time to explain things to me and work with me and trying to get whatever problem there is with the car accomplished. I always have the best experiences and love to go in the service department. Thank you for being who you are More

Excellent and timely service My service manager was Michael President. He made sure that all the requests that I had were addressed in a timely and complete manner. Satisfied cust My service manager was Michael President. He made sure that all the requests that I had were addressed in a timely and complete manner. Satisfied customer More

They Take Care of Me and My Car with Integrity Historically while I have owned my 2008 GL450 the service department personnel have done an outstanding job of taking care of me and my vehicle. There Historically while I have owned my 2008 GL450 the service department personnel have done an outstanding job of taking care of me and my vehicle. There have been one or two exceptions during my ten-year history with Jackie Cooper's MB service department, but overall I would rate them excellent in service and support. I've notice that few of the original service representatives are still there. I see many new faces in the MB service department and at times their knowledge is slightly lacking. I suppose this could be chalked up to being new to Jackie Cooper and its high standards. This last time I requested service on my vehicle, Mike Kayser took my car in. He fulfilled my original request for service and via text message notified me of some other items that needed attention. This was new to me -- I've never received a text with items that needed to be serviced, I always have received phone calls. But that's OK! When I asked Mike about it, he explained fully and was most helpful. I picked up my vehicle on a Saturday and John Taylor checked it out to me. John Taylor is one of the original service reps and I cannot say enough about how respectful, helpful, and willing to listen John has always been. He gives super great attention to me ALWAYS!! I love JC's service reps in general and look forward to many more years of working with them! More

Staff Nice and Professional The staff at Jackie Cooper Pre-Owned vehicles were very nice and professional. They were very knowledable about the vehicle we purchased. They also ex The staff at Jackie Cooper Pre-Owned vehicles were very nice and professional. They were very knowledable about the vehicle we purchased. They also explained the process and why they could or could not do something we wanted in the deal. Mike and Chuck in sales and Jeff in finance took good care of us. More

Our salesperson Jonothan was excellent, very knowledgeable & Our salesperson Jonothan was very knowledgeable about the vehicles we were considering. He did a great job informing us about everything we needed to Our salesperson Jonothan was very knowledgeable about the vehicles we were considering. He did a great job informing us about everything we needed to consider relating to our purchase. We would definitely love to work with him again in the future! More

Car selection and buying process professional and fast The car buying process used to be painful. Not at Jackie Cooper their sales and business processes are knowledgeable, professional, pleasant and fast. The car buying process used to be painful. Not at Jackie Cooper their sales and business processes are knowledgeable, professional, pleasant and fast. This is whay I choose to buy my 5th car from the professionals at Jackie Cooper. More