Jackie Cooper Imports

New Purchase Excellent all around customer service and product. Purchased a new vehicle which had an issue with a sensor. Both sales and service staff exceeded e Excellent all around customer service and product. Purchased a new vehicle which had an issue with a sensor. Both sales and service staff exceeded expectations. More

Car was ready on time and communications was great I brought my car to be looked at because the convertible top broke while I was putting it down on a Friday afternoon. I drove up to the dealership and I brought my car to be looked at because the convertible top broke while I was putting it down on a Friday afternoon. I drove up to the dealership and they looked at the car and gave me an estimate on the spot and kept the car over the weekend. The part was ordered and I was back in my car by Monday afternnon. Very quick turnaround. More

Great Service.. above and beond Service rep Michael President... down to earth... very tentative to my needs and wants... a real people person. If an employee sees someone standing a Service rep Michael President... down to earth... very tentative to my needs and wants... a real people person. If an employee sees someone standing around they always offer assistance... the people working at this dealership make it happen...They really go out of their way... could not ask for better service... More

Great car buying experience Great car, great price. DOC was the salesman and he couldn't have done a better job, a pleasure to work with. Chuck was the finance guy and is a top n Great car, great price. DOC was the salesman and he couldn't have done a better job, a pleasure to work with. Chuck was the finance guy and is a top notch guy, who left a tremendous impression on my children and myself. More

Mercedes GLS service B I took my Mercedes GLS in to the service station for service B. Staff greeted me promptly. I was offered a beverage and taken back to a desk to go ove I took my Mercedes GLS in to the service station for service B. Staff greeted me promptly. I was offered a beverage and taken back to a desk to go over the service and paperwork. I was then provided a loaner car. The entire process took maybe 10 minutes and I was on my way. The service specialist updated me throughout the day on the status of the vehicle and was always very helpful and friendly. I was very pleased with the service and look forward to my next visit. More

The staff and atmosphere are top-notch. Mike Kayser is always responsive, helpful, courteous and knowledgeable, and always goes the extra mile. All staff I’ve encountered are professional an Mike Kayser is always responsive, helpful, courteous and knowledgeable, and always goes the extra mile. All staff I’ve encountered are professional and courteous. The service has been excellent. More

Enjoyable experience Our sales rep called us at home and stated he had a car we might be interested in so we drove to the dealership. We were not as excited about the co Our sales rep called us at home and stated he had a car we might be interested in so we drove to the dealership. We were not as excited about the color of that car but he showed us others and sure enough there was one we fell in love with. Had not planned to buy a car that day or that week but we bought it. Very enjoyable experience. Everyone we delt with was very professional. Was a good afternoon. This salesman should be "Salesman of the year" for his enthusiasm and recruiting buyers when there were none on the lot, just call some in and sell something. More

Michael President is the reason I bring my car to Jackie Coo Jackie Cooper's level of service can't be matched. Michael President always keeps me informed on where my vehicle is in the service process and retur Jackie Cooper's level of service can't be matched. Michael President always keeps me informed on where my vehicle is in the service process and returns it to me wash and vacuumed at no additional charge. Service pricing is always lower than the competition and I have never had to return because the repair wasn't done right the first visit. Michael is honest and a pleasure to work with. I will bring every Mercedes to Jackie Cooper in the future. This dealership is truly exceptional. More

Great service John Taylor does a great job! Except for not stocking repair parts and parts being received later than expected from shipping, most everything else John Taylor does a great job! Except for not stocking repair parts and parts being received later than expected from shipping, most everything else is acceptable. More

They really know the meaning of customer service. I dropped the car off and was given a loaner car while they work on my C-300, I pick my car up when they called and said it was ready to pick it u I dropped the car off and was given a loaner car while they work on my C-300, I pick my car up when they called and said it was ready to pick it up the car run great now thanks to your Service Department. I have never taken my car anywhere else and never will if all possible I would have to be in another state and have no other choice.Thanks Again John Taylor More