Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,347 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Contact Dealership
View Awards

10900 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 6,347 reviews

December 22, 2023

Great customer service and communication skills in helping my wife and I in selecting the best auto for our needs. More

by Hoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Thank you for sharing your positive feedback! We're delighted to hear that you experienced great customer service in selecting the best car for you and your wife. Providing a seamless and satisfying experience is our top priority, and we're thrilled to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
December 21, 2023

I am always greeted cordially; Nick is always helpful and very knowledgeable. I trust him and the dealership to give good service and stand behind your work. More

by joe.aielli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Nick and our dealership. We're delighted to hear that you consistently receive a cordial greeting and find Nick to be helpful and very knowledgeable. Trust is a crucial aspect of the customer-dealership relationship, and we appreciate your confidence in Nick and our team to provide good service and stand behind our work. If there's anything else we can assist you with, please feel free to reach out. We value your trust and look forward to continuing to provide you with excellent service in the future. Thank you for choosing us! Warm Regards, Jackson Acura Team

Helpful
December 21, 2023

Last Friday, I purchased a 2024 MDX SH-AWD at Jackson Acura (Alpharetta). My salesman, Reggie Hammond, was not only responsive but pleasant to work with. Reggie provided a fair value for my trade and was More

by britt8250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Congratulations on your new 2024 MDX SH-AWD! We're thrilled to hear about your positive experience with us. It's fantastic that Reggie made your car-buying process not only smooth but also pleasant. We appreciate your kind words about his responsiveness and efficiency. Thank you for recommending Jackson Acura and specifically Reggie to others. We strive to provide exceptional service to all our customers, and it's rewarding to hear about your satisfaction. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We wish you many enjoyable miles in your new MDX! Warm Regards, Jackson Acura Team

Helpful
December 21, 2023

Can't say enough about Sergei Potapoff. Was very helpful, professional and a pleasure to work with. He kept his word in every step of the purchase process. During my car search, I dealt More

by Fescobej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Sergei and Jackson Acura! We're delighted to hear that Sergei was helpful, professional, and a pleasure to work with throughout the entire purchase process. We understand that navigating the car-buying process can be challenging, and we appreciate your acknowledgment of the professionalism at Jackson Acura. We strive to deliver excellent service to all our customers, and your feedback reaffirms our commitment to providing a positive and stress-free environment. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and wish you many enjoyable miles in your newly purchased vehicle! Warm Regards, Jackson Acura Team

Helpful
December 20, 2023

Paul and Garret were great to deal with and I didn’t feel rushed at all More

by BSNELL123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Thank you very much for taking the time to share your positive experience with Paul and Garret! We're thrilled to hear that they provided excellent service and made you feel comfortable throughout the process. We hope you continue to enjoy your Acura, and if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future! Warm Regards, Jackson Acura Team

Helpful
December 20, 2023

Place is clean, representative very respectful knowledgeable. Best of all the financial rate is lower than the credit union. Mr Sergei Potapoff made the process easy. I will definitely recomm More

by tristaclara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with Jackson Acura! We're delighted to hear that you found the dealership clean, the representative respectful and knowledgeable, and the financial rates competitive. It's fantastic that Sergei made the process easy for you. We truly appreciate your recommendation to friends and family. At Jackson Acura, we strive to provide a seamless and enjoyable car-buying experience for our customers. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to assisting you or your loved ones in the future. Safe travels in your new vehicle! Warm Regards, Jackson Acura Team

Helpful
December 19, 2023

Very impressive operation. Our experience was pain free. Michael held our hand from start to finish. Michael is extremely knowledgeable, he listens and delivers. He’s a More

by David W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Jackson Acura responded

Thank you for your glowing review! We're delighted to hear that you found your experience pain-free. Our goal is to make the car buying process as enjoyable as possible. And it's wonderful that both Michael and Joey provided attentive and effective support. We're honored to have landed on your top list of positive car purchasing experiences. Thank you for choosing Jackson Acura; we look forward to serving you in the future. Enjoy your new car! Warm Regards, Jackson Acura Team.

Helpful
December 19, 2023

Cameron was excellent with the check-in/check-out service call process, he even saved us money! Jackson Acura is a great dealership, a diamond is the rough! More

by jamesspencer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Jackson Acura responded

We appreciate your positive feedback! It's wonderful to hear that Cameron provided excellent and cost-effective service. We're honored by your description of us as a "diamond in the rough"! If there's anything more we can do for you, please feel free to let us know. We look forward to the opportunity to serve you again. Warm Regards, Jackson Acura Team.

Helpful
December 16, 2023

Yvonne was very pleasant and helpful! She answered questions and explained things so I could understand. I just stopped to make an appointment and they took care of my car right away and More

by ELAINEHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Yvonne! We're thrilled to hear that she provided you with pleasant and helpful service, answering your questions and ensuring you understood everything. It's fantastic that our team was able to accommodate your needs promptly. If there's anything else we can assist you with, please feel free to let us know. We appreciate your business! Warm Regards, Jackson Acura Team

Helpful
December 16, 2023

Yvonne is always nice and friendly. Easy to work with. Dealership is nice and clean. More

by konik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Jackson Acura responded

We appreciate your positive feedback regarding Yvonne and our dealership! It's fantastic to hear that Yvonne consistently offers a friendly and pleasant experience, making your interactions easy and enjoyable. We do take pride in maintaining a clean and welcoming environment at Jackson Acura. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to the opportunity to serve you again! Warm Regards, Jackson Acura Team.

Helpful
1
...
23
24
25
...
635