Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

I love the staff at Jacky Jones! They treat you like family! In my case, better than family. I will never even consider another dealership. Can't thank y'all enough for the warm, personal, yet Profess family! In my case, better than family. I will never even consider another dealership. Can't thank y'all enough for the warm, personal, yet Professional job you do!!Thank u, thank u More

Great customer service. Attention to detail. They will work with you to get you in and out. They seem to always have deals on some sort of service. work with you to get you in and out. They seem to always have deals on some sort of service. More

Great service department!! Everyone is very friendly and eager to assist you. When I brought my Jeep in to get it serviced I didn’t have to wait long at all. Definitely a 5 star dealership!! eager to assist you. When I brought my Jeep in to get it serviced I didn’t have to wait long at all. Definitely a 5 star dealership!! More

I purchased my chrysler from you and continue to return for service You are a great dealership .l would gladly recommended you to anyone Charlie for service You are a great dealership .l would gladly recommended you to anyone Charlie More

Great Service! The team was very quick and knowledgeable to figure out the problem with my Jeep and responded quickly. Very professional. Thanks for everything. Danny to figure out the problem with my Jeep and responded quickly. Very professional. Thanks for everything. Danny More

Awesome dealership...Service dept very knowledgeable, and courteous and has the knowledge to get things accomplished. I prefer to have service work done at this dealership. Very happy! courteous and has the knowledge to get things accomplished. I prefer to have service work done at this dealership. Very happy! More

Friendly service center I’ve been going to Jacky Jones for over a year now, and I’m satisfied with their service department. The two service writing listen well. The dealer I’ve been going to Jacky Jones for over a year now, and I’m satisfied with their service department. The two service writing listen well. The dealership needs a basket of free snacks in the waiting area like other dealerships have that I take my other brands of vehicles too.....it would be nice gesture for us poor folks who need wait on their service. More

Service department was unable to recreate the problem, so nothing was fixed or resolved. Problem reoccurred 2 days later on a Sunday Very disappointing Nothing more to say nothing was fixed or resolved. Problem reoccurred 2 days later on a Sunday Very disappointing Nothing more to say More

Total rip off artists. They don't care about your interests Total rip off artists. My experience is they try to do the minimum work for the maximum $$$. Daughter scheduled work to be done, they didnt even loo Total rip off artists. My experience is they try to do the minimum work for the maximum $$$. Daughter scheduled work to be done, they didnt even look at her vehicle for a week. She needed her car back for school. Today I received 2 post cards in the mail. One wondering if I wanted to buy another Truck, and one wondering whether I wanted to trade in her jeep. Not one apologizing for poor service. Terrible More

Friendly folks and easy experience Bought a used Dodge Durango today after doing research online. Very good experience with professional service. Got a great price and never felt pressu Bought a used Dodge Durango today after doing research online. Very good experience with professional service. Got a great price and never felt pressured or rushed. Tyler (a fellow veteran) did a great job working with us and it was nice to get away from the big city of Atlanta! I would definitely buy a car here again and will be directing my friends there as well. More