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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
259 Reviews

259 Reviews of Jaguar Land Rover Santa Monica - Service Center

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April 24, 2024

Service was great fast and easy. I will continue to bring my car here for service and repair. More

by LIZV27.EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

My experience is always pleasant. Never have to wait long for my car to be serviced. More

by CCROSS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
April 21, 2024

Very helpful and professional. Advisor went out of his way to assist me with a broken mirror the dealership didn’t stock. More

by MITCHELLSCOHEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

The service that I received has always been good The help of my advisor Mario G has always been very good and professional More

by HUACIPUNGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Mario was very helpful at service and I appreciate his time and help throughout the process. More

by danielforouzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

1. very slow check in 2. poor fallow out 3. poor communication The advisor was not ready for the appointment Not all "need to fix" was done Poor fallow up and explanation what was done More

by talnaorco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aguilar Gianmarco
April 15, 2024

Recently went in to have my vehicle serviced. I set up my appointment directly with Mario, he made sure to take care of it all. Such a smooth process thanks to him and the service staff. More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Mario is the best, professional, punctual and always delivers. Will be back for my next service More

by DRMKOSHKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

The Rep was knowledgeable, diligent and professional. The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry More

by PEKUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Recently went in to have my car serviced. Such an easy process and all thanks to the service department especially my advisor Mario. More

by vanessa
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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